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Claims Adjuster, Entertainment

Job Level:  Professional
Location: 

London, GB, EC3V 0HR

Due Date:  As soon as possible
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Global Corporate Specialty
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  2377

Job Purpose/Role

 

An insurance claim is the defining moment for our service; it is the moment when we deliver on our promise. At AGCS we are committed to delivering a superior claims experience to our customers: before, during and after a loss.

 

Based in London and reporting to the Head of UK Property, Energy, Construction & Entertainment Claims, you will be delivering effective and efficient claims handling support with a particular focus on Entertainment Liability (PL, EL & TPPD) claims. Your responsibilities will include creating and maintaining peer level relationships with brokers, collaborating with other functions to ensure accurate claims administration and completing general claims administration tasks as required.

 

Key Responsibilities

You will take on the following tasks:

  • Handle standard and complex claims on Entertainment policies with particular focus on Entertainment Liability claims
  • Input and maintain accurate claims records (eg. reserves, payments) for designated accounts
  • Process standard indemnity and expense payments
  • Prepare case for settlement of claims through payment or denial
  • Produce management information reports (eg. monthly major claims movements)
  • Prepare referral documentation and materials as appropriate
  • Report loss information internally and externally
  • Work with other functional areas in the Claims handling process, such as Underwriting and Operations, as well as with colleagues in our offices abroad
  • Maintain the Claims Portal and administer claims via this system

 

Key Requirements

  • Experience in handling Corporate or Specialty line claims with some background in Liability claims
  • Proficient in the use of Microsoft Office tools
  • Experience using the Claims Portal
  • A strong understanding of UK and EU legal and regulatory frameworks
  • Knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application
  • Highly organised, able to prioritise and work to meet deadlines

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.

 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

 

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of the Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks.

 

Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industries, but also wineries, satellite operators and Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

 

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings.

 

At AGCS UK we are not only impressive for our clients, but also for our employees as we offer the following generous benefits:

  • Flexible buy/sell holiday options
  • Bupa private medical insurance
  • Generous pension contributions
  • Enhanced paid maternity, paternity, shared parental leave
  • Sabbaticals
  • Flexible working options
  • Subsidized on-site massages
  • Employee stock purchase plan for Allianz shares
  • Education / study sponsorship
  • Global mobility within AGCS and the wider Allianz Group

…and many more individual flexible benefits to choose from. We pride ourselves on our approach to wellbeing and provide regular seminars, activities, and events devoted towards the overall health of our employees.

For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.