Terms of Use

General

The Allianz website, e-mail newsletters and mobile services are information services (hereinafter: Allianz information services) that are provided by Allianz SE and the Allianz Group companies (hereinafter: Allianz Group), the use of which is subject to the following terms.


By accessing the Allianz information services and using their content, you acknowledge and agree that you have read and understood the following terms of use and agree to be bound by them. Please do not use the Allianz website if you do not agree with these terms of use.


As used below, the terms “we”, “us” and “our” refer to the Allianz Group.


Use of Content

The Allianz information services are available for information purposes only. The posting of content and access to the Allianz information services do not constitute, either explicitly or implicitly, any provision of services or products by us. Information concerning financial products or services (including insurance, asset management and banking) is only available from the relevant Allianz Group companies.


No Offer

No information provided by the Allianz information services should be interpreted as an offer or a solicitation for an offer or as advice on investment, legal, tax or other matters. Where such advice is required, a professional should be consulted.


No Duty to Update

We endeavor to ensure that all content provided by the Allianz information services is up-to-date. However, we do not warrant that said information is up-to-date, accurate or complete.


Copyright

All content of the Allianz information services is protected by copyright with all rights reserved. All rights to the pages, site content and design are owned by the Allianz Group. Content available for download may be used for non-commercial use only. Allianz has to be credited. Apart from that you are prohibited from creating derivative works or using any content for any purpose without the prior written approval of the Allianz Group.


Trademarks, Service Marks and Logos

Allianz has implemented reasonable technical and organizational security measures to protect your personal data collected by Allianz via the Allianz Website against unauthorized access, misuse, loss or destruction.


No Warranty

All content of the Allianz information services, including, but not limited to, graphics, text and hyperlinks or references to other sites, is subject to alteration without prior notice and is provided on an “as is” basis and without warranty of any kind, expressed or implied, including, but not limited to, implied warranties of merchantability, suitability for a particular purpose, non-infringement and freedom of rights of third parties.


We do not warrant the adequacy, accuracy, reliability or completeness of any information provided by the Allianz information services and expressly disclaim any liability for errors or omissions therein. The user is responsible for the assessment of the information’s adequacy, accuracy, reliability and completeness.


We do not warrant that the functions of the Allianz information services will be uninterrupted and/or error-free, that defects will be corrected or that the Allianz information services or the servers that make them available are free from computer viruses or other harmful components.


Hyperlinked and Referenced Websites

Certain hyperlinks or referenced websites in the Allianz information services may take you to third party websites. The content of these websites has not been investigated or analyzed by us, and we do not warrant the adequacy, accuracy, reliability or completeness of any information on hyperlinked or referenced websites and disclaim any liability for any and all of their content. Any hyperlinks to other websites are offered for your convenience only and imply neither that we endorse such websites or products or services that are described there as our own, nor that we approve or deem the content to be correct.


Local Legal Restrictions

The Allianz information services are not intended for any person in any jurisdiction where (by virtue of that person’s nationality, residence or otherwise) the publication or availability of the Allianz information services is prohibited. Persons to whom such prohibitions apply may not access the Allianz information services.


Reservation of Rights

We reserve the right to change, modify, add to, or remove sections of these terms of use at any time.


Jurisdiction


Any action arising out of these terms of the website shall be litigated in, and only in, courts located in Munich, Germany, and you agree to submit to the exclusive jurisdiction of those courts and further agree that they are a convenient forum for you.


Fraud Warning

Indication of suspicious or fraudulent activities

Allianz takes all information regarding suspicious or fraudulent activities very seriously. Please inform us at anti-fraud@allianz.com, if you suspect that you have been written to or verbally approached under the improper use of the brand name "Allianz" or the company logo (Allianz Logo) or if the brand name or logo of Allianz are fraudulently used in the Internet.


Fraudulent job offers used for money laundering-scam

Allianz has become aware that individuals have been contacted via text message to their cell phones and offered a job as customer service analyst or mystery shopper for Allianz. Initially, they are asked to forward personal details via e-mail to email addresses using the domain allianzsurvey.net. Subsequently, the prospects are asked for further information, tasks are assigned to them and cheques are forwarded to them.


Allianz is aware that individuals in Canada have been in scope so far. We would like to inform you that this approach is not related to Allianz at all, and is believed to be for the purpose of money laundering.


If you receive any suspicious requests, please do not respond. We strongly advise you not to share any personal information. Do not deposit any received cheques and do not remit money on any account.


Please forward suspicious approaches to anti-fraud@allianz.com and/ or contact your local authorities.


August 2016


Financial guarantees fraud

Allianz has become aware that foreign insurance agencies and other financial service providers have been provided with financial guarantees under the Allianz brand for significant sums of money. In one known case the guarantees were drafted by an insurance agent purporting to act on behalf of Allianz.


Allianz is aware that customers in Italy, USA, UK, Austria, Switzerland, Cyprus and the Netherlands have been in scope so far. Allianz has also been informed that similar guarantees via a London Bank are being sent to investors in the US.


We would like to inform you that Allianz does not issue financial guarantees. If you receive any suspicious guarantees, please do not respond. Please forward them to anti-fraud@allianz.com or contact your local Allianz company for confirmation.


January 2016


Purported Allianz investment products

Allianz has become aware that the Allianz brand, name and logo are misused in connection with the internet page www.athviager.com (“Allianz Trade Holdings”) purporting to sell Allianz investment products in France.


We would like to inform you that “Allianz Trade Holdings” does not belong to Allianz Group and does not distribute Allianz investments products via www.athviager.com. We urgently warn you to not disclose any personal data or to make any payments.


Please inform us at anti-fraud@allianz.com if you suspect that you have been contacted by “Allianz Trade Holdings” with fraudulent intent.


September 2015


Lottery fraud in combination with telephone calls

Currently, customers and other persons are receiving phone calls from an alleged Allianz "Lottery Department", informing them that they have won a certain amount of money. In order to receive this money, they are informed that they need to pay a service fee and in some cases also provide their account details.


We would like to inform you that Allianz does not have a "Lottery Department" and does not make such phone calls (especially not in connection with a company called "TippAllianz" or via a call center). We urgently warn you to not disclose any personal data, particularly details of your account, in response to such phone calls.


To protect customers and the public, Allianz has already taken legal action.


Please inform us at anti-fraud@allianz.com if you suspect that you have received such phone calls made with fraudulent intent.


September 2015