Contract Manager for Polaris Outsourcing Contract

Are you ready to take on a strategic role in managing large-scale IT outsourcing contracts? We’re looking for a dedicated IT Outsourcing Contract Manager to oversee and manage a significant Master Services Agreement (MSA) with an outsourcing provider. In this role, you’ll ensure the contract delivers measurable cost savings, aligns with business objectives, and maintains top-tier service quality. Your expertise will play a key role in fostering a collaborative partnership between Allianz and the outsourcing provider, driving performance, compliance, and continuous improvement.

If you have strong experience in managing complex IT contracts, vendor relationships, and delivering financial benefits while ensuring optimal service delivery, we’d love to hear from you!

What you can find at Allianz Technology:

• Work Life - Balance: We offer flexible working hours so you can start your working day according to your needs. In addition, during the summer and every Friday of the year, you have the option of intensive working hours, which will allow you to enjoy more free time for yourself.
• International and Multicultural Environment: We value the diversity and richness that comes from working in an international and multicultural environment. With more than 52 different nationalities represented in our company, we offer our employees the opportunity to collaborate with people from all over the world, enriching the work environment and providing the opportunity to learn and grow in a truly global setting. This diversity allows us to have a broader perspective, foster creativity and innovation, and promote an inclusive work environment where every voice is heard and valued.
• Professional Growth Opportunities: We are committed to the professional development of our employees and provide numerous opportunities for growth within the company. We value internal talent and promote internal advancement, offering training programs, mentoring, and skills development that allow our employees to advance in their careers. 
• Compensation and Benefits Package: It includes a company bonus plan, pension, employee stock program, and multiple employee discounts (details vary by location).

What will make you succeed in this position?

• Skills requirements: 3-5 years of experience
• Operational contract management, procurement, controlling, legal background is a plus
• Experience in a similar role at least 5 years
• Excellent communication skills, analytical, attention to detail
• Autonomous, curious, dynamic candidate
• Strong English skills mandatory

Your mission in the role will be:

• Take ownership of IT outsourcing MSA, ensuring all terms and conditions are fully understood and followed.
• Manage the contract lifecycle, including renewal planning and renegotiation to optimize terms and ensure cost savings.
• Build and sustain a strong partnership with the outsourcing provider, fostering collaboration and open communication.
• Conduct regular performance reviews to ensure the vendor is meeting SLA and cost-saving commitments.
• Proactively address performance issues, service disruptions, or contractual non-compliance.
• Drive cost efficiencies by identifying areas where the MSA can deliver financial benefits without compromising service quality.
• Track, monitor, and report on realized cost savings against contractual commitments.
• Ensure financial performance metrics, such as total cost of ownership (TCO), are aligned with organizational goals.
• Define, track, and analyze key performance indicators (KPIs) and service level agreements (SLAs) outlined in the MSA.
• Identify, assess, and mitigate risks associated with the MSA, including operational, financial, and legal risks.
• Ensure compliance with organizational policies and external regulations, such as data privacy and cybersecurity standards.
• Work closely with IT leadership, finance, procurement, and legal teams to align the MSA with business objectives.
• Facilitate business reviews and strategic planning sessions with internal teams and the outsourcing vendor.

  About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, ethnicity and cultural background, age, nationality, religion, disability, or philosophy of life.

Join us. Let´s care for tomorrow.

You. IT

62629 | Gestión de Proyectos | Profesional / Senior | Non-Executive | Allianz Technology | Jornada completa | Indefinido