Production Manager (m/f)
##Allianz Technology in Asia Pacific is accountable for the transformation, delivery and run of all IT services and products delivered by Allianz Technology SE to the Allianz Group internal customers in Asia Pacific. We operate as a shared services entity with full P&L responsibility ensuring deliver of a standardized and harmonized Group IT portfolio. ~crlf~##Within this regional team, the AZAP Production Manager has full responsibility of IT production (run of IT applications and infrastructure), incident management and corresponding process improvement towards all customers within Asia Pacific excluding Australia (AZAP) with covers businesses generating ~ Eur 6.8 Billion in revenue.
##Full end-to-end responsibility for the IT production (run of IT applications and infrastructure) provided by Allianz Technology to AZAP Operating Entities.~crlf~##Ensure IT production quality improvement via follow-up activities in case of incidents/outages.~crlf~##Manage, coordinate, continuously improve, and harmonize the CPI (change, problem, incident) process in Asia and liaise with customers in those matters ~crlf~##SPOC between AZAP and AZ Technology stakeholders for IT production and CPI-related topics ~crlf~##Build and maintain application repository, including all application production related data incl. technical connectivity (such as Database connections)~crlf~##Perform regular application checks with respect to stability, quality and alignment with global Allianz standards, and act as a quality gate for applications~crlf~##Work together with the IT function teams to monitor all applications and IT of AZAP provided by Allianz Technology on a daily basis (24/7) ~crlf~##Contribute to decommissioning and harmonization of AZAP local IT Systems~crlf~
##Degree in information technology or other comparable technical qualification~crlf~##10 yr + Prior experience leading large scale multi-national IT Production Support and Application Development Management ideally within a Shared services / Service Provider construct.~crlf~##Deep understanding in IT Service Management (ITSM) Processes and tooling. Prior Experience working with ServiceNow highly advantageous.~crlf~##Thorough understanding of IT Controls and Risk Management subject matter and ideally solid understanding of the key Regulatory & Compliance consideration across key Asian markets~crlf~##Experienced in managing third party vendors and their performance and deliverables in a professional manner~crlf~##Demonstrated Technical competence in IT Infrastructure (Network, Compute, Storage and DB) and Application Delivery Management (SDLC) including solid understanding of Public Cloud Services and operations.~crlf~##Demonstrated Project Program management leadership and familiarity with AGILE delivery, particularly in association to DevOps methodologies~crlf~##Experienced in managing and planning of budgets greater than SGD 15M~crlf~##Experienced in managing multi-cultural and geographical dispersed teams through both direct and influence management~crlf~##Willingness to work with the production team on non-core hours and weekends as required related to the nature of the role supporting a 24 x 7 Digital business~crlf~##Customer-centric mindset; Transparent & fact based collaboration~crlf~##Fluent in English~crlf~ ~crlf~Future Challenges~crlf~##Key information on future challenges & growth possibilities if applicable.~crlf~##The production manager is responsible for all AZAP Operating Entities getting services from Allianz Technology. The production manager is a very good career opportunity for Heads of Infrastructure or people within the IT functions, especially profiles within the application environment, to be closer to the client and to be on the field (e.g. service owners etc.)~crlf~##The production Manager role will grow as Allianz regional entities consume more services from Allianz Technology~crlf~
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.
At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.
We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~
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Wendy, Allianz Asia Pacific