Claims Adjuster-Marine

Allianz Global Corporate & Specialty

The Marine Claims Adjuster will handle all standard claims types, in both lead and following capacity. In addition the Marine Claims Adjuster will:~crlf~•~crlf~Ensure claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines. ~crlf~•~crlf~Utilize third party service providers to achieve economical results and to provide a high quality service to all internal and external customers. ~crlf~•~crlf~Develop and maintain relationships with brokers and clients. Key Responsibilities

##Claims Processing and Administration: Input and maintain accurate claims records for designated accounts, within appropriate AGCS Claims administration systems. Proactively review late/nonpayment of premium and support credit control process with Underwriting / Accounts. Manage timely producti8on of management information reports (e.g. monthly major claims movements) and proactively identify loss trends.~crlf~## Investigation and Reserving of Claims: Investigate standard claims, including coverage determination and evaluation of loss exposures. Determine appropriate reserving levels. Direct independent external service providers (e.g. Loss Adjusters). Proactively discuss and review contentious, large and complex claims with fellow handlers and management to obtain opinions/feedback.~crlf~## Settlement: Settle standard claims through payment or denial. Negotiate to ensure efficient and competition settlements. Ensure unpursued claims are settled in accordance with settlement guidelines.~crlf~## Referrals and Compliance: Ensue all claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines. Refer cases outside of authority level, preparing referral documentation and materials as appropriate. Support establishment of claims management procedures on new business accounts in association with clients, brokers, and loss adjusters. Assist in audits of external service providers as appropriate.~crlf~## Market Management: Proactively liaise with MMC on market management initiatives. Attend industry functions.~crlf~## Relationship Management: Proactively drive involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations. Develop and maintain relationships with key brokers and clients and other relevant stakeholders (e.g. third party adjusters). Report loss information internally and externally.~crlf~~crlf~~crlf~

##Bachelor’s Degree~crlf~##3 - 5 years of experience: Understanding of Marine products and portfolio with technical specialist knowledge. Management of systems (e.g. Genius)~crlf~##3-5 years of experience: Understanding of regional / local Marine insurance markets and competitor landscape~crlf~##Negotiation and Conflict Management: Ability to negotiate best position for AGCS and the client, often in contentious situations, managing conflicting priorities of involved parties~crlf~##Analytical Skills: Ability to analyze highly complex data from multiple sources in detail and identify and resolve issues before they transpire~crlf~##Communication and Presentation: Ability to express ideas and messages clearly, both written and verbally. Ability to "sell" an improvised or prepared audience winning story.~crlf~##IT Skills (Office Applications): Use general office application tools e.g. Power Point, Excel, Word~crlf~~crlf~##3-5 years of experience: Established relationship building with brokers at peer group level~crlf~##Products and Coverages: Expert understanding in relevant products, wordings, terms and conditions and coverages - specifically complex Marine claims~crlf~##Claims Handling: Knowledge of Marine claims handling process from notification to settlement and recovery.~crlf~##Reserving: Expert knowledge of Marine reserving principles and practices~crlf~##Litigation: Robust understanding of relevant legal processes and procedures, litigation management, litigation avoidance techniques (e.g. mediation)~crlf~~crlf~

This position is also posted in Chicago.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~

 
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