Account Technician - Global Business Operations (GBO)
At AGCS our account technicians support the business by capturing and processing policy information; from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients. ~crlf~ ~crlf~Based in Rotterdam and reporting to the Manager Global Business Operations (GBO), your primary responsibility will be to provide an efficient administrative and processing service to Underwriting, Accounts, Claims, Credit Control and our Brokers/Clients for our Marine and/or Aviation Lines of Business. Your responsibilities include reviewing and interpreting source underwriting materials to ensure all information is complete including broker presentation, slips, underwriting files and accounts.
In this role you will…~crlf~##Be responsible for accounts of low, medium and high complexity~crlf~##Coordinate with Underwriting to address questions and issues regarding cover and wording. Authorization in line with assigned limits~crlf~##Use relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Prepare regular reports~crlf~##Invoice customers and produce all relevant documentation, eg. policies, certificates, endorsements to the Broker (or Client)/ Co-Insurers in a timely and accurate manner~crlf~##Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required~crlf~##Monitor maintenance and follow-up of all accounts, according to the respective level of responsibility and escalate any issues as required~crlf~##Carry out risk checks according to the compliance procedure.~crlf~
##You have a good understanding of relevant products, wordings, terms and conditions and the policy administration life cycle~crlf~##Ideally you have experience in policy administration in the insurance sector~crlf~##You have 1 – 2 years’ administrative experience in a Corporate environment~crlf~##Good knowledge of Microsoft Office applications, particularly Excel~crlf~##You speak English and Dutch fluently and are comfortable working in both languages~crlf~##Data-driven and innovation-minded, you are able to implement new digital ways of working~crlf~##You pay attention to detail~crlf~##You are a proactive team member and are naturally customer-focused~crlf~##You maintain a professional attitude under every circumstance and work calmly under pressure~crlf~##With good communication skills, you create positive relationships throughout your network~crlf~
What AGCS offers~crlf~##Competitive salary package & fringe benefits~crlf~##Flexible working~crlf~##International organization~crlf~##Training & personal development
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.
Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~
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