Werkstudent (m/w/d) Automotive Warranty Claims

Job Purpose/Role

As integral part of Allianz Partners, Allianz Warranty is focused on strategic cooperations with automobile manufacturers to offer automotive guaranty products for customers. We are growing at fast pace in all key regions around the world, delivering unique solutions to car buyers in collaboration with the world’s leading car manufacturers.

The claims team in the company is responsible for the operative business of Allianz Warranty. The main tasks of the claims team are the assessment of guaranty claims according to policy terms and conditions. The team is strongly KPI-driven and very much connected to the processes and customer orientation.

The intern would work in operative tasks as well as on an upcoming project involving new products and services. Due to  various projects with the target of transparency improvement as well as efficiency optimization this internship would potential qualify as a good basis for a bachelor/master thesis We currently have a vacancy for a highly motivated and sales oriented full-time intern or part-time workings student (20 hours per week) for a minimum period of 3 months to support our growth as a core component in our Allianz Automotive organization. This position is based in Unterföhring near Munich.

Key responsibilities

• Studying the potential market for the new project with the help of relevant information sources
• Supporting the claims teams to improve transparency by optimizing and validating the operative process
• Reviewing and supporting to optimize internal processes with a goal of adaptations to the new process or new products in the future
• Analysing the actual customer needs and deviating measures to increase customer satisfaction. 
• Proactively contributing own ideas or previous knowledge to tasks of the team
• Supporting in various operative assignments and presentations
• After an orientation and familiarization period, we trust you to take responsibility on smaller topics

Key Requirements/Skills/Experience

• Student in the field of business economics/excellence, business informatics, or related faculties
• Strong interest in automotive industry and especially in commercial vehicles. Basic understanding of warranty products is an advantage
• A sales oriented person looking for new opportunities and willing to perform different kind of market analysis
• Good knowledge in process and analysis models
• Advanced skills in MS Office pro (especially Excel and Power Point; Power BI would be a plus)
• Good communication skills in English and German
• Ability to work independently and link facts, quick learner
• This internship would potential qualify as a good basis for a bachelor/master thesis

61849 | Product Management | Student | Non-Executive | Allianz Partners | Full Time or Part Time | Temporary

Non-ex