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Global Learning & Talent Operations Coordinator

Job Level:  Professional

Chicago, IL, US, 60606

Due Date:  as soon as possible
Area of Expertise:  Human Resources
Unit:  Allianz Global Corporate Specialty
Job Type:  Full-Time
Remote Job:  Home office due to Covid-19
Employment Type:  Permanent
ID:  3538

Whether it’s airplanes, satellites, the world’s biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate and Specialty (AGCS) have got the major risks fully covered when it comes to protecting businesses.



  • Calendar and Inbox Management
    • Manage calendar and email inbox for Head of Global L&D, overseeing incoming/outgoing emails, making appointments and prioritizing the most sensitive matters
    • Organize team meetings and offsites, including scheduling, sending reminders, and documenting meeting minutes
    • Oversee the Global L&D team inbox ensuring manager and employee queries and requests are delegated to the correct team member and handled in a timely manner
    • Coordinate team Kanban updates ensuring team members keep each other up to date on all key team projects
  • Data and KPI Tracking and Reporting
    •  Monitor the impact of development & training activities and regularly report key metrics and participant data
    • Produce monthly reports on learning hours, Allianz U points, transition program attendance, global learning offerings and other learning and talent programs
    • Prepare  PowerPoint slides for monthly board updates
    • Prepare EXCEL reports for quarterly Strategic Capability Building updates for Allianz SE
  • Invoicing and Recharging
    • Manage communications with vendors of global learning and talent programs 
    • Create and process Purchase Orders and manage invoices related to global learning and talent programs, ensuring spend is within approved budget.
    • Manage recharging process to ensure participants cost centers are correctly charged for attendance to learning and talent programs
    • Provide update to team on current cost center profit / loss on monthly basis
    • Work directly with Ariba support team to answer vendors queries and follow up on vendor invoices for overdue payments
    • Manage Concur daily for tuition reimbursement expenses approval for North America. Field questions from employees regarding expenses, how to complete EdFlo, etc. 
  • Learning Administration
    • Collaborate with L&D Managers and vendors to schedule appropriate class dates for our global learning offerings, in-person and virtual
    • Manage the transition program nomination process for Navigator, Discovery, TDP and other ad-hoc talent development programs
    • Schedule and implement annual training calendar and roll out new initiatives in alignment with the global L&D approach
    • Manage course registration and logistics for all classes  and provide oversight and support to participants to ensure a seamless attendee experience, resolving any issues that arise
    • Follow up with managers on mandatory training programs (e.g. WOW moments, #LEAD etc.) to ensure all participants complete programs to achieve AGCS agreed PD/SD commitments
  • Talent Administration
    • Assist and help preparing talent discussions on a global level, by preparing PPT decks with up to date talent cards
    • Support talent managers to pipeline of potential internal and external candidates for leadership and critical roles, by coordinating with global managers and HR BPs to maintain up to date profiles in Success Factors
    • Follow up on  actions and  commitments made 
    • Maintain the talent pool lists for Top 300 and Top 70 talents
    • Contribute to global projects around Talent Management and Talent Attraction
    • Support the continuous optimization of Talent Management and Talent Attraction processes
  • Global Learning & Development Communications
    • Work with L&D Managers within HR and across AGCS Academies to propose monthly newsletter contents and format
    • Create monthly newsletter by collecting content from key stakeholders in timely manner each month
    • Ensure translation to German is complete and included in each delivery
    • Manage all email distribution globally for delivery
    • Ensure appropriate updates are made to Global L&D Connect site, with the latest learning and talent programs
    • Lead on other team communications via Connect or other appropriate means





  • Education Level: Education / Certification
  • Bachelor Degree: Two-year degree or equivalent work experience required
  • Length of Experience: Type of Experience (max. 5)
  • Minimum 3 to 5 years: 4+ years of administrative experience required; 6-7 years of experience preferred 
  • Minimum 1 to 3 years previous experience partnering with senior management in a fast paced, innovative environment
  • Technical expertise in HR topic area (e.g., Comp/Ben, PM, Learning, Controlling, Grading, Recruiting)
  • Project Management: from individual task management to process steps for regional projects
  • Knowledge of local/regional employment law, as required for the role
  • Expert: Organization: Ability to manage multiple priorities and demands; meet deadlines, identify obstacles and solutions, and achieve desired outcomes




The benefits of joining AGCS:

  • Hybrid working model, which recognizes the value in a balance between remote and office based working, giving you the flexibility to organize the way you work
  • An exciting and versatile job with an opportunity to work alongside skilled and specialised colleagues from all over the world
  • An environment where innovation and challenging the status quo is encouraged
  • Wellbeing policies/initiatives to support a positive work life balance
  • A competitive compensation and benefits package including generous bonus scheme 
  • Continuous learning: A large portfolio of continuous learning opportunities to help you stay relevant in your current role, grow into future roles and meet the demands of the workplace
  • Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs


Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.

Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals.Worldwide, AGCS operates with its own teams in 31 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,400 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2020, AGCS generated a total of €9.3 billion gross premium globally.

In 2020, AGCS announced a new strategy and transformation program called New AGCS which aims to comprehensively transform the company, creating a mutually beneficial relationship with stakeholders. This  is  an  exciting  time  to  join  AGCS  as  we  continue  on  our  journey  of  transformation,  regaining  market  leadership  and  achieving  success  together.  You can grow your career through meaningful work supporting our customers, while learning from expert colleagues.


Allianz is an equal opportunity employer and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Diversity of minds is an integral part of Allianz’ company culture.


Let’s care for tomorrow.



Nearest Major Market: Chicago