Head of Claims Financial Lines

Let’s care for tomorrow.
Your ambitions.  Your dreams.  Your tomorrow

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses. 

We are looking for a Head of Claims Financial Lines, based in London.
 
Your Team 
Our Financial Lines Claims team is comprised of skilled professionals dedicated to managing and resolving D&O, PI, FI and Cyber insurance claims efficiently and effectively. Allianz is committed to delivering on our claims promise.  At Allianz Commercial, we are committed to deliver superior claims experience to our customers: before, during and after a loss. 

The Impact You Will Have 
Reporting to the Regional Head of Claims, you will spearhead strategic initiatives to optimize claims processes, enhance customer satisfaction, and mitigate risks, ultimately driving operational efficiency and business growth. Your leadership will elevate our reputation as a trusted insurance provider, shaping industry standards and fostering strong relationships with clients and stakeholders. Claims is a key value proposition Allianz Commercial and as so you will work closely with Underwriters in winning and retaining key accounts. 

Some of your specific responsibilities could include:

• Lead and manage a large Claims team inclluding senior claims handlers. 
• Manage the handling of all standard and complex claims within UK Financial Lines. 
• Ensure claims are handled in line with Allianz Commercial Claims Standards procedures and guidelines.
• Utilise third party service providers to achieve economical results and to provide a high quality service to all internal and external customers.
• Develop and maintain strong relationships with brokers and clients. 
• Promote a customer focused approach to Claims Handling that enforces Claims' position as a key value proposition and support UW and Distribution in selling Allianz Commercial products and services.
• Seek continual improvements to Claims process to ensure efficiency allowing lower claims management costs and to allow claims handlers to focus on providing excellent customer experience. 

What You’ll Bring to the Role

• Extensive experience in Financial Lines claims management within the insurance industry.
• In-depth knowledge of Financial Lines insurance products, policies, and claims processes.
• Proven leadership skills with the ability to motivate and develop a high-performing team.
• Strong analytical and problem-solving abilities, with attention to detail.
• Excellent communication and negotiation skills, capable of engaging with diverse stakeholders.
• Strategic mindset with a focus on continuous improvement and innovation.
   

59690 | Customer Services & Claims | Management | Allianz Commercial | Full-Time | Permanent

What’s in it for you?

Let’s care about everything that makes you, you
We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us.

Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back. 

Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Care to join us?

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead.

Learn more about careers at Allianz Commercial by clicking here.

Learn more about Allianz Commercial by clicking here.

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.
 

People with disabilities:
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com
 

Recruitment Agencies: 
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.

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