Customer Experience Consultant (m/f/d) / Innovation Management Consultant (m/f/d) / UX Strategist (m/f/d) in Allianz Consulting

Allianz Technology SE

Allianz Consulting was established in 2004 as the internal consulting division of the Allianz Group. Our vision is to be the consulting partner of choice for Allianz Group core segments. Our experienced consulting teams support all Allianz operating entities worldwide in planning and implementing their local key strategic projects.~crlf~Joining Allianz Consulting means working in a fully international environment alongside other talented people who enjoy sharing their knowledge and experiences, having increased personal responsibilities and working under a flat management hierarchy. Allianz Consulting has a reputation for focusing on growing its talent and on-the-job training from the very first day to ensure strong career development and preparation for future opportunities within the Allianz Group.~crlf~~crlf~Hi there, dear future Allianz Consultant (m/f/d)!~crlf~ ~crlf~We at Allianz Consulting are currently looking for a Customer Experience Consultant (m/f/d) / Innovation Management Consultant (m/f/d) / UX Strategist (m/f/d) as crucial part of a business innovation unit within our in-house consultancy at Allianz Group. ~crlf~ ~crlf~As the world turns we are also making significant efforts to shift towards a more lean, agile, flexible, data-driven and user-centric perspective of consulting. We are expanding our services and offerings to drive and deliver impact in the fields of business innovation, service-design and product design for Allianz companies worldwide.~crlf~ ~crlf~This is why we decided to build a team of future “hybrid consultants”, who will mainly be engaged in projects that connect the user-, technology- and business perspective. We will help our clients at Allianz Group to proactively delight their customers and concurrently achieve strategic goals, thereby always being aware of how the world responds to the things they create. In short: We will support Allianz Group Teams worldwide with strategic and practical solutions to build better products and services.~crlf~ ~crlf~If you are interested in building a team of business innovation consultants, then we would definitely like to meet you! This is an exciting opportunity to jump into a very unique position at Allianz Consulting, building something from scratch and joining one of the biggest financial players in the world, having 130 years of history and 80 million customers around the world. ~crlf~ ~crlf~So, how do you know, if this job might be a “fit” for you? Here is what we do find important: ~crlf~ ~crlf~If you are a “perfect fit”, people would say about you:~crlf~##Is empathic with peers, customers - humans in general~crlf~##Knows when to guide and when to listen~crlf~##Wow, in stress still super friendly~crlf~##Is a passionate but self-organized personality~crlf~##Yes, absolutely solution-oriented growth mindset~crlf~##Authentic? Check.~crlf~##Trustworthy? Of course!

… you would tell us about yourself:~crlf~##I have been actively involved in product design at a customer centric company ~crlf~##People in my previous jobs have entrusted me with team and budget responsibilities~crlf~##Services I’ve been actively involved in have catered a user base of 1000+ people~crlf~##I either have a degree in business innovation, social economics, psychology, social fields or design related fields~crlf~##I have 3-6 years of experience as a product manager, product owner, innovation consultant, user research specialist or UX strategist~crlf~##I have a visible track-record of previous services, studies or products which I can bring along to a live interview~crlf~##I gave valuable input to key business decisions with an entrepreneurial and user-centered mindset~crlf~ ~crlf~We hope to read your engaging, entertaining and affirming application soon.~crlf~ ~crlf~Yours truly,~crlf~The Team of Allianz Consulting~crlf~

The disclaimer: This is, what our sorting algorithms jump upon:~crlf~ ~crlf~You have 3-6 years of experience within the following:~crlf~##Service Design Concepts~crlf~##User Journey or Service Design Mapping~crlf~##Workshop Facilitation Process Digitization~crlf~##UX Workshop Facilitator~crlf~##UX Conception~crlf~ - Paper Prototyping~crlf~ - Rapid Prototyping~crlf~ - Digital Prototyping~crlf~ - User Flows~crlf~ - Information architecture~crlf~ - Wireframing~crlf~##UX Research~crlf~ - Interview Methodology~crlf~ - Research methodology~crlf~ - Research strategy~crlf~ - Tactics and metrics~crlf~ ~crlf~You have thorough experience in:~crlf~##Business Innovation Programs~crlf~ - Consulting~crlf~ - Facilitation~crlf~ - Team-Member~crlf~##Agile mindset / agile methodology~crlf~##Product Innovation Methodologies~crlf~ - Design Thinking~crlf~ - Double Diamond~crlf~ - Or else~crlf~You are proficient in:~crlf~##Design Software~crlf~ - Adobe XD~crlf~ - Sketch~crlf~ - InVision~crlf~ - UserZoom~crlf~ - Or else~crlf~##Research Software~crlf~ - Qualtrics~crlf~ - Adobe Analytics~crlf~ - Survey Monkey~crlf~ - Or else~crlf~##Project Tools~crlf~ - Atlassian Suite~crlf~ - Trello~crlf~ - Slack~crlf~ - Or else~crlf~##Languages~crlf~ - English is a must~crlf~ - German is a plus~crlf~ - Or else~crlf~

Our local advantages~crlf~##Flexible and mobile working: We offer a flexible working time model with 38 hours/week, 30 vacation days per year, as well as remote working.~crlf~ ~crlf~##Family friendliness: Balancing family and career is a top priority for us. We offer support from caring for the little ones to supporting with care for family members.~crlf~ ~crlf~##Open and international working environment: Allianz stands for diversity. Various social networks offer employees a wide range of support and development opportunities within our company.~crlf~ ~crlf~##Career development: Digital learning platforms, mentoring programs and training sessions give employees the opportunity for personal and professional development. ~crlf~ ~crlf~##Allianz Pension: Benefit from our attractive company pension scheme (model).~crlf~ ~crlf~##Employee discounts: Allianz employees benefit from employee discounts, for example on Allianz insurance policies, Employee Stock Purchase Plan (ESPP), public transport, our canteen or company bike.~crlf~ ~crlf~##Relocation Service: For international transfers, we provide support in the form of VISA, official work and temporary accommodation to ensure a smooth start in a new environment.~crlf~ ~crlf~*The above-mentioned advantages may vary depending on the location and are only an extract of our numerous offers. For your individual service catalogue, please contact our Career Service or the Human Resources Department.

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.

We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~


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Ce que nous proposons aux professionnels
 

Vos horaires sont souples et vous permettent de mieux vous organiser.
 Nous vous encourageons à développer vos compétences et valorisons la mobilité.
Profitez de nos programmes de formation en ligne à tout moment.
Au travers de projets, d’évènements et d’évolutions professionnelle. 
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Découvrez la Team Allianz
 

« Chez Allianz, je peux travailler sur des sujets réels et impactants, tout en ayant la possibilité de proposer de nouvelles idées. »


Nicolas, Allianz France

Inforgraphie "Les 8 étapes de notre processus de recrutement".

Nous fournissons, avec nos clients, des infrastructures informatiques et des solutions applicatives avancées, afin de mener la digitalisation globale du Groupe Allianz.