Internship in IT Service Management and Strategic Project Management (m/f/d)

Allianz Technology SE

Our Mission at Allianz Technology is Leading IT with you!~crlf~ ~crlf~Leading IT means shaping the IT agenda of Allianz, providing leading IT solutions to Allianz and showing the confidence to lead... with you.~crlf~ ~crlf~Be the IT provider of the Allianz Group to run, optimize, transform and innovate infrastructure, applications and services together with organizational entities to co-create the best customer experience.~crlf~ ~crlf~ServiceNow is a user-friendly IT-Service management (ITSM) solution, which supports all our service management processes (Incident Management, Problem Management, Change Management, Configuration Management, Asset Management and Service-Request Management) via a single platform. The aim of our project is to migrate our current service management systems to ServiceNow, the new platform to replace the previous service management systems, which will be used by all OEs worldwide.

##Challenging and multifaceted tasks in the field of Project Controlling, Service Management, Content Management and Customer Communication in an international service integration project~crlf~##Status and management reporting, milestone reports preparation and organizational coordination~crlf~##Preparing and sending global OE communication based on agreed roll out planning of services~crlf~##Moderating and supporting with onboarding sessions~crlf~##Assisting in integration and centralization of services and processes into ServiceNow to enhance customer experience~crlf~##Constant communication with internal and external stakeholders before, during and after the service deployments on ServiceNow (technical and functional support)~crlf~##Conception, creation, quality assurance and revision of training material and key documents~crlf~##Handling customer complaints or concerns quickly and professionally to maintain strong customer relationship~crlf~##Evaluating and enhancing the efficiency of current Service Onboarding and Management procedures~crlf~

##Reliability, diligence as well as analytical and solution-orientated thinking skills~crlf~##High motivation, ability to work independently and proactively, ability to learn quickly~crlf~##Structured working in an agile environment~crlf~##Team-oriented working, thinking and acting~crlf~##High level of responsibility and organizational talent~crlf~##Proficiency in Office 365 and Service Management tools, preferably with ServiceNow~crlf~##Strong communication skills in English (spoken and written) and preferably German.~crlf~##You can start immediately and are interested in an internship for 4 to 6 months in full-time (38h/week)~crlf~

What do we offer you?~crlf~##An attractive monthly salary of 1.607€ for internships (also for mandatory internships)~crlf~##A modern and open space office located in Munich~crlf~##Project work in a diverse project team~crlf~##Flexible working hours~crlf~##A student discount in our outstanding canteen~crlf~##Free LinkedIn Learning Account and many other opportunities to develop new skills~crlf~##A big student community with many options for networking~crlf~##A highly talented, dynamic and international team~crlf~##Job opportunities in a global company~crlf~ ~crlf~Need to know~crlf~##Requirement for internship and working student positions is the enrollment in a university – or (for an internship) a gap year. ~crlf~##We can only consider your application if you provide the following documents:~crlf~ - Certificate of enrollment (exception gap year)~crlf~ - Work and residence permit (for non-EU citizens)~crlf~##Allianz Technology is an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. Everybody is welcome, no matter gender, age , ancestry, national origin, race or ethnicity, religion, disability or sexual orientation.~crlf~ ~crlf~Interested? Then dare to write your own story and start your career at Allianz Technology!~crlf~Please submit your application (including CV, cover letter and certificates/reference letters) to our e-Recruiting portal: https://www.allianz.com/en/careers

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.

We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~


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Nuestro salario emocional

Desarrollamos modelos de jornadas laborales que dan a nuestros empleados flexibilidad en la planificación y organización de su trabajo y tiempo libre.
Te animamos a desarrollar tus habilidades y construir tu carrera profesional en todas las funciones, países y entidades de Allianz.
Accede a nuestros programas de formación digital donde quieras, cuando quieras y siempre que los necesites.
Únete a una compañía global y real y explora nuestro ambiente internacional.
Nos preocupamos por tu salud y apoyamos tu bienestar.
Tu desempeño será reconocido con atractivas recompensas.


Descubre el equipo Allianz
 

"En Allianz puedo atreverme a experimentar y cambiar las formas tradicionales de trabajar con una metodología ágil."


 Tobias, Allianz SE

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