Complex Claims Specialist- Cyber, Tech and Media

Allianz Global Corporate & Specialty

## Proactively investigate, evaluate, and negotiate high exposure cyber (first and third party) , media and tech e&o claims. ~crlf~##Ensure claims are handled within authority limits, and in line with AGCS claims standards, procedures and~crlf~guidelines.~crlf~##Manage third party service providers in order provide high quality service to the company and insureds by achieving timely and efficient results. ~crlf~##Participate in the training and development of team members and be a technical referral point for other~crlf~Claims Handlers~crlf~##Develop and maintain strong working relationships with insureds, brokers, vendors and internal partners.~crlf~##Candidate must have cyber, media, tech e&o experience. Ideal candidate would also have financial institution e&o or lawyers professional liability claims experience, but willing to consider candidate with commensurate claim handling experience and the desire and ability to be cross-trained.

## Efficient and effective management of complex claims pending; must be able to manage multiple priorities~crlf~##Input and maintain accurate claims records and documentation for assigned claims, within appropriate AGC&S claims administration systems~crlf~##Timely completion of required reports~crlf~##Proactively identify loss trends~crlf~##Timely Investigation and Reserving of Claims~crlf~## Investigate high exposure domestic and international claims that involve complex issues and/or litigation~crlf~##Timely analyze, evaluate and address coverage issues~crlf~##Negotiate and resolve high exposure, complex claims ensuring cost effective, service orientated solutions~crlf~##Ensure all claims handled within authority limits, and in line with AGCS Claims procedures and guidelines~crlf~##Refer cases outside of authority level, preparing referral documentation and materials as appropriate~crlf~##Support establishment of claims management procedures on new business accounts ~crlf~##Proactively support acquisition of new business and retention of existing business (including attending~crlf~broker / insured meetings when necessary)~crlf~##Attend industry functions~crlf~##Professionally represent AGCS externally to the market~crlf~##Develop and maintain strong relationships with key brokers and clients and other relevant stakeholders~crlf~##Effectively report and present complex claims information internally and externally; effectively draft~crlf~internal and external written correspondence~crlf~Required Skills:~crlf~~crlf~

##Preferably a degree in Law, or other appropriate discipline~crlf~##Preferably completion of professional insurance qualification~crlf~##Minimum 5 to 7 years: Specialized understanding of line of business products and portfolio with technical~crlf~specialist knowledge~crlf~##Minimum 5 to 7 years: Specialized understanding of regional / local insurance markets and competitor~crlf~landscape~crlf~##Minimum 5 to 7 years: Recognized relationship building with brokers at peer group level~crlf~##Minimum 5 to 7 years: Good understanding of legal and regulatory framework~crlf~##Minimum 5 to 7 years: Experience in working in complex, global matrix organization~crlf~##Products and Coverages: Understanding in relevant products, wordings, terms and conditions and~crlf~coverages~crlf~##Claims Handling: knowledge of claims handling process from notification to settlement and recovery~crlf~##Reserving, reinsurance and coinsurance: knowledge of reserving principles and practices; robust~crlf~understanding of other insurance and risk transfer application.~crlf~##Litigation: Understanding of relevant legal processes and procedures, litigation management, litigation~crlf~avoidance techniques (e.g. mediation). Seasoned litigation manager, effective in timely setting and~crlf~reviewing strategy to obtain optimal timely resolutions.~crlf~##Advanced: Communication skills: Clearly and effectively express ideas and messages via speech and writing~crlf~##Advanced: Negotiation and conflict management: Ability to negotiate best position for AGCS, and client,~crlf~often in contentious situations, managing conflicting priorities of various parties~crlf~##Expert: Analytical Skills: Ability to effectively absorb information from various sources, analyze, and draw appropriate conclusions~crlf~~crlf~

This position can be located in NY, Atlanta or Chicago.

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~


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