With a culture that empowers our associates to make a difference each and every day, we are the home for those who dare to change the world for the better.

When you join our team, you get the benefits and security of working for one of the world’s largest companies, along with the convenience and spirit of our local community. 
Our product development, marketing, legal, underwriting, claims management, and customer service teams are all under one roof. With over 700 associates in our Richmond, VA headquarters, we protect people all over the globe—keeping them, their budgets, and experiences safe. 
We have a long history of helping people anytime, anywhere. In addition to travel insurance, we provide award-winning assistance and offer protection plans for event ticket purchases, registration fees, and more. Our partners number in the thousands and include industry leaders like Delta, Priceline, and Ticketmaster. 

In a business where analytics, innovation, and technology are imperative, nothing drives our success more than compassion, empathy and letting our customers know that we have their backs. Help is at the core of everything we do. Our global “culture of caring” is built on employing people who have help in their DNA. It’s a part of who they are, making them natural problem solvers willing to assist anyone in need.

Our office space is vibrant and energetic, designed to help our associates create better experiences for our partners and customers. We encourage collaboration and entrepreneurship, customer centricity and trust. For those who dare to walk in our customers’ shoes, to be a role model and to conquer new markets, we offer careers, and a chance to be a part of something big.

Our pay-for-performance strategy offers base and incentive pay for each employee
Our robust, affordable benefits package supports you and your family
Our time off, flex schedules and wellness programs foster employee wellbeing
Our learning platforms and career coaching encourage internal advancement
Our teams understand that diversity of person and thought encourages success
Our collaborative, bright and fun workplace was designed with employees in mind
Are you an agile thinker with a global mindset? Do you want to work in a dynamic, entrepreneurial environment? We are looking for experts in Underwriting, Finance and in many other areas.