Senior Collections Officer

Euler Hermes Group

- To follow up with buyers on debt collections activities directly ~crlf~~crlf~- In charge of collection suppliers to collect B2B debt placements at the highest speed, lowest costs and at highest customer satisfaction

- Follow up with internal and external collection suppliers and report timely to customer. Apply appropriate collection strategy ~crlf~~crlf~- Promote and encourage collection placement in close collaboration with the local Credit Insurance commercial and risk teams ~crlf~~crlf~- Manage and execute day to day collection activity (from registration in the system to invoicing and remittance) ~crlf~~crlf~- Act as the first point of contact for internal and external collection related queries ~crlf~~crlf~- Suggest and implement improvements of existing processes ~crlf~~crlf~- Analyze, initiate, monitor and decide on orientation of a case in amicable, legal and insolvency stages domestic or international ~crlf~~crlf~-Pro active communication and information sharing with different stakeholders (Policy Holders, clients, brokers, bailiffs, lawyers, BUs, internal clients like claims) ~crlf~~crlf~- Maintain the relevant systems to keep accuracy, up to date data and reporting. ~crlf~~crlf~- Manage and prioritize large and complex cases ~crlf~~crlf~- Propose structural improvements and ensure implementation ~crlf~~crlf~- Ad hoc project as assigned ~crlf~~crlf~~crlf~

- Minimum 5 years’ experience in B2B collection, experience in credit insurance context will be an advantage ~crlf~~crlf~- Experience in a client-facing position, a previous Account Management position is an asset ~crlf~~crlf~- Proficiency in English, Conversational level of Mandarin will be an advantage ~crlf~~crlf~- Interpersonal skills : build and maintain relationship with Credit Insurance and collection customers ~crlf~~crlf~- Customer skills: ability to anticipate clients needs, improve service and satisfaction~crlf~~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~


You have found the perfect job? It’s time to work on your application. We have some tips for you!

Ready to apply? Train your interview situation upfront through Google Assistant. The platform provides you with information about Allianz useful for your interview preparation, such as:

  • details on the application process
  • Allianz facts & figures
  • information on our corporate culture

How does it work? Let Google Assistant on your smartphone or on your Google Home device know: “Hey Google, I want to talk to Allianz Careers.”

Register/ login to our application system and you will receive a confirmation email with your login data shortly. Fill out the application form. You can upload your data via Xing. Find more information about our password rules in our FAQ.

 Please note that the system cannot process ZIP files, protected PDF formats or attachments larger than 7 MB. You can upload your files in the following formats:

  • PDF
  • MS Office formats (Word, PowerPoint, Excel)
  • Graphics Interchange Format (.gif)
  • Joint Photographic Experts Group format (.jpeg)
  • Joint Photographic Group format (.jpeg)
  • Portable Network Graphics (.png)

Find more information in our FAQ.

 

Login to our application system and check your personal start page to see the status of your application. You can release your profile so that our recruiters can find you in the system and contact you. Find more information in our FAQ.

Could not find the right job? We can help you with that. Sign up for job alerts! You will automatically receive a personalized job alert when a job that fits your experience and interests becomes available.

When you get invited for a first interview, make sure to check our website to learn more about Allianz as an employer, our culture and values and get some insights to prepare yourself for the interview.

If you experience technical problems with our application system, check our FAQ for more information . Problem still not resolved? Please send an email with your request and a full screenshot of the error message to careers@allianz.com.
We build on work time models that give our employees flexibility in planning and arranging their work and leisure time. 
You are encouraged to expand your skills and create a career across functions, countries and Allianz entities.
Access our digital learning programs anytime, anywhere and just as you need them. 
Join a truly global company and explore our international environment.
We care about your health and support you to stay fit and healthy.
Your results will be recognized with attractive rewards.
7 steps of the application process at Allianz.
Explore