Regional Business Analyst - Business Support and Project Management

Euler Hermes Group

With 5,900+ employees in over 50 countries and as the world’s leading provider of credit insurance services, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables. At Euler Hermes, we believe that a high level of employee engagement and motivation leads to superior business results and customer satisfaction. That is why we keep investing in talent management and offers various learning and development opportunities to our employees. We are now inviting highly energized candidates with a strong desire to develop a career at Euler Hermes to apply for this opening.

• Ensure demand management process for EH applications (customer online portal (Eolis) and policy administration system for Bonding business (Avalis)) and be responsible of end-to-end processes related to those applications:~crlf~-Identification of evolutions needs~crlf~-Request For Change and defects analysis and delivery follow up~crlf~-Filtering and prioritization of RFCs~crlf~-Collaboration in high level design and cost estimation with Group Business Change Partners~crlf~-Coordination of release testing activities~crlf~-Continuous communication of statuses with relevant stakeholders (end users at BU level and group) ~crlf~-Ensure regional budget for applications in scope is respected~crlf~~crlf~• Provide business support on systems in scope to BU’s users, (parameters settings, guidance for system usage, troubleshooting)~crlf~~crlf~• Coordinate and train Super Users located in the different BUs~crlf~~crlf~• Provide functional and process expertise on applications in scope~crlf~~crlf~•Take active part in designing processes and user guides wherever needed and build knowledge management database on applications / processes in scope~crlf~~crlf~• Take active part on projects involving and/or impacting applications in scope or any other ad-hoc project in the operations perimeter (IT, Business Process improvement, etc). Goes from scoping, to follow up and implementation/ delivery.~crlf~~crlf~

• Minimum 3-5 years working experience.~crlf~• Previous working experience in insurance industry and/or consulting firm is an advantage.~crlf~• Good understanding of business functions such as Operations, IT, Finance, etc.~crlf~• Competency in data analysis and performance / operation metrics~crlf~• Competency in Business Process Management and Business analysis~crlf~• Good project management skills and experience~crlf~• Good problem solving skills and good business sense~crlf~• A good team player with ability to adapt to changing environment~crlf~• Good organizational and leadership abilities~crlf~• Strong managerial, presentation and communication skills~crlf~• Good command of English~crlf~• Able to work under pressure in a fast pace environment~crlf~• Proficiency in MS Office, IT / Business Infrastructure~crlf~~crlf~

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit

If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website:

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