Project manager - Customer experience internship (M/F)

Euler Hermes Group
  • Job Purpose/ Role

    The Global Marketing team is looking to expand its talented Global Customer Insights and Experience department with an exceptional intern to help strengthen and support global strategic initiatives.

  • Key Responsibilities

    We’re looking for someone who will support:~crlf~~crlf~-The implementation and delivery of our annual NPS Customer Experience program~crlf~-The management, monitoring and examination of our KPIs to clarify and direct our Customer Experience performance~crlf~-The activation of new customer insights to support the growth of a new line of business~crlf~-The development of best practice materials (templates, toolkits, guidelines etc.) to upgrade standards globally and provide added value to countries~crlf~-The automation and digitalisation of existing customer feedback routes to obtain richer, faster and more accurate opinions with which to drive our transformation~crlf~-Alignment and connection with our countries via regular communications pieces on social intranet, social media, as well other articles, posters and infographics~crlf~-A smooth and efficient running of the team’s activities via tasks and requests tracking, reporting, follow up as well as planning and updates

  • Key Requirements/ Skills

    Do you have the following?~crlf~~crlf~- Master in Marketing/ Market Research/ Economics / Statistics (Business School)~crlf~- A first successful experience in a Global Marketing / Customer Insight / Customer Experience/ Communications role (e.g. internship)~crlf~- Excellent command of English (both spoken and written)~crlf~- Strong analytical skills: attention to detail and high level of accuracy required when completing tasks~crlf~- Passion, proactivity, drive and curiosity~crlf~- Excellent time management and organization skills~crlf~- Very good knowledge of Microsoft Office pack (Excel, PowerPoint)~crlf~~crlf~DO APPLY ! IN RETURN YOU WILL :~crlf~~crlf~- Get exposure to the deployment of strategic programs~crlf~- Be part of a truly global team~crlf~- Enjoy exciting and brain stimulating challenges~crlf~- Grow your leadership skills

  • About Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

    If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~

Job Purpose/ Role

The Global Marketing team is looking to expand its talented Global Customer Insights and Experience department with an exceptional intern to help strengthen and support global strategic initiatives.

Key Responsibilities

We’re looking for someone who will support:~crlf~~crlf~-The implementation and delivery of our annual NPS Customer Experience program~crlf~-The management, monitoring and examination of our KPIs to clarify and direct our Customer Experience performance~crlf~-The activation of new customer insights to support the growth of a new line of business~crlf~-The development of best practice materials (templates, toolkits, guidelines etc.) to upgrade standards globally and provide added value to countries~crlf~-The automation and digitalisation of existing customer feedback routes to obtain richer, faster and more accurate opinions with which to drive our transformation~crlf~-Alignment and connection with our countries via regular communications pieces on social intranet, social media, as well other articles, posters and infographics~crlf~-A smooth and efficient running of the team’s activities via tasks and requests tracking, reporting, follow up as well as planning and updates

Key Requirements/ Skills

Do you have the following?~crlf~~crlf~- Master in Marketing/ Market Research/ Economics / Statistics (Business School)~crlf~- A first successful experience in a Global Marketing / Customer Insight / Customer Experience/ Communications role (e.g. internship)~crlf~- Excellent command of English (both spoken and written)~crlf~- Strong analytical skills: attention to detail and high level of accuracy required when completing tasks~crlf~- Passion, proactivity, drive and curiosity~crlf~- Excellent time management and organization skills~crlf~- Very good knowledge of Microsoft Office pack (Excel, PowerPoint)~crlf~~crlf~DO APPLY ! IN RETURN YOU WILL :~crlf~~crlf~- Get exposure to the deployment of strategic programs~crlf~- Be part of a truly global team~crlf~- Enjoy exciting and brain stimulating challenges~crlf~- Grow your leadership skills

About Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~


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