ACMA SME

Euler Hermes Group
  • Job Purpose/ Role

    - Maximize the retention rate and satisfaction of customers and brokers for SME~crlf~- Realize the rate variation targets of SME portfolio~crlf~- Realize extensions on SME portfolio~crlf~- Build and enhance relationships with SME customers (direct, specialized and non-specialized brokers)

  • Key Responsibilities

    Reach targets of SME portfolio growth and quality :~crlf~- Develop relation with SME customers and brokers~crlf~- Negotiate policy conditions at renewal with SME policies~crlf~- Identify cross- and up-selling opportunities~crlf~- Pro-active service such as client follow-up by phone, welcome contacts by phone with new clients, etc.~crlf~ - Inventory of the limit needs of clients and coordinate with Risk Department~crlf~- Find solutions when incidents arise~crlf~- Coordinate escalations~crlf~Take personal responsibility for the implementation of group-wide quality of service standards :~crlf~- Service existing clients/brokers based on client/broker segmentation~crlf~- Interact closely with other core functions to be a contact for related questions~crlf~- Apply commercial underwriting standards to ensure profitability and quality of the broker portfolio

  • Key Requirements/ Skills

    Market knowledge:~crlf~- Expert know-how in specifics of market~crlf~- Ability to build extensive network with close contacts to brokers, market players and opinion leaders~crlf~Business expertise:~crlf~- Expert knowledge in sales and negotiation skills~crlf~Interpersonal skills :~crlf~- Ability to liaise with members of the core functions~crlf~- Ability to convince customers and brokers in negotiations~crlf~- Language : bilingual (Dutch and French) with a good knowledge of English

  • Additional Information

    #LI-JG1

  • About Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

    If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~

Job Purpose/ Role

- Maximize the retention rate and satisfaction of customers and brokers for SME~crlf~- Realize the rate variation targets of SME portfolio~crlf~- Realize extensions on SME portfolio~crlf~- Build and enhance relationships with SME customers (direct, specialized and non-specialized brokers)

Key Responsibilities

Reach targets of SME portfolio growth and quality :~crlf~- Develop relation with SME customers and brokers~crlf~- Negotiate policy conditions at renewal with SME policies~crlf~- Identify cross- and up-selling opportunities~crlf~- Pro-active service such as client follow-up by phone, welcome contacts by phone with new clients, etc.~crlf~ - Inventory of the limit needs of clients and coordinate with Risk Department~crlf~- Find solutions when incidents arise~crlf~- Coordinate escalations~crlf~Take personal responsibility for the implementation of group-wide quality of service standards :~crlf~- Service existing clients/brokers based on client/broker segmentation~crlf~- Interact closely with other core functions to be a contact for related questions~crlf~- Apply commercial underwriting standards to ensure profitability and quality of the broker portfolio

Key Requirements/ Skills

Market knowledge:~crlf~- Expert know-how in specifics of market~crlf~- Ability to build extensive network with close contacts to brokers, market players and opinion leaders~crlf~Business expertise:~crlf~- Expert knowledge in sales and negotiation skills~crlf~Interpersonal skills :~crlf~- Ability to liaise with members of the core functions~crlf~- Ability to convince customers and brokers in negotiations~crlf~- Language : bilingual (Dutch and French) with a good knowledge of English

Additional Information

#LI-JG1

About Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Euler Hermes, the world’s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Euler Hermes offers a complete range of services for the management of B-to-B trade receivables.~crlf~Euler Hermes has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Euler Hermes, a company of Allianz, is rated AA by Standard & Poor’s.~crlf~At Euler Hermes, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to make a difference!~crlf~For more information visit http://www.eulerhermes.com/

If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website: http://www.eulerhermes.com/careers/.~crlf~~crlf~


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