Tech Lead - Service Manager (m/f)

Allianz Technology SE

Allianz Group is one of the largest and most renowned financial services providers in the world, representing an international network of strong brands with first-class products. Above all, we strive for commitment to excellence in our daily business, in our relationships with customers, shareholders, employees and the community. Allianz Group serves more than 83 million customers in about 70 countries.~crlf~ ~crlf~Allianz Technology is the international shared service company of the Allianz Group and has its registered office in Munich. Our customers are Allianz companies across the globe, to which our more than 2,500 employees offer innovative, top-quality products and services in the fields of IT, Services and Operations.~crlf~ ~crlf~The Allianz France Local Data Center & Cloud Services Department is dedicated for Allianz France customer. ~crlf~It has to delivers end-to-end infrastructure services. ~crlf~ ~crlf~In partnership with Allianz Technology SE and local partners, the team is responsible for maintaining all infrastructure services in operational condition, from monitoring to engineering. The team ensures operations cost controls. The team is based in Franklin tower in Paris La Défense.~crlf~ ~crlf~The Teach Lead’s objective and role is to work with and support the Cloud projects to run; to create and implement KPIs, quality assurance and monitoring processes. This person will also be responsible of the local operations and cloud services.

##Technical Lead for the operation in the cloud, infrastructure and datacenter services working closely with IT architect and IT operational/experts~crlf~##Monitors the IT market and technological trends in the specific area, recommends future technology direction and emerging technologies that will enhance Allianz Technology's operating efficiency and support enhanced customer service ~crlf~##Designs, implements and oversees the IT infrastructure hardware and software components in compliance with the architecture roadmap and based on feasibility checks~crlf~##Maintains and optimizes the relevant system, ensures performance and availability and provides release- and patch management~crlf~##Executes incident-, problem-and change management for the relevant systems~crlf~##Ensures compliance and quality of the respective specifications and guidelines of the company and legislation (e.g. security, service definitions)~crlf~ ~crlf~Further responsibilities:~crlf~##Possibility to work in an international level in the same technical area~crlf~

a) Qualification, Certification and Experiences:~crlf~##Higher education degree in IT or comparable technical education~crlf~##Senior IT Engineer with 8 years of experience in large companies (international environment)~crlf~##Relevant work experience in system engineering in the area of responsibility (Linux/Unix/Windows & Citrix)~crlf~##ITIL Foundations V3 Certification & Cloud required~crlf~ ~crlf~b) Skills and Competencies:~crlf~##Good leadership skills~crlf~##Excellent interpersonal and communication skills~crlf~##Good problem-solving and analytical skills~crlf~##Detail oriented and diligent~crlf~##Entrepreneurial by nature with a strong sense of ownership~crlf~ ~crlf~Desired requirements /skills /experience:~crlf~##Process management training and / or certification desirable, on higher prof. levels required~crlf~

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.

We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~

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