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ITSM Project Manager (m/f/d)
As part of Global Operations, the department Operations Management consists of three key functions: ~crlf~1. We hold the global ITSM process ownership to help Allianz with smart and efficient ITSM processes.~crlf~2. We provide a pool of IT Project Managers to help IT projects with our certified expertise to achieve their goals in time, budget and function.~crlf~3. We are the Center of Competence for workplace ergonomics and usability to help developers in OEs and Branches build efficient user interfaces that do not frustrate end users.
The position reports to the head of the department Operations Management and will:~crlf~##develop and align ITSM concepts across multiple parts of the Allianz organization~crlf~##drive ITSM projects in strong collaboration with key stakeholders. This will include regular reporting and communication on these topics.~crlf~##drive alignment of Allianz Technology and OE IT technology integration in terms of ITSM processes~crlf~##support Global Process Owners in developing common overarching approaches~crlf~
##Higher education degree in IT or comparable technical education~crlf~##Deep understanding of ITIL and ITSM processes, as well as the ServiceNow platform~crlf~##Applying analytical thinking, moderation and presentation skills~crlf~##Relevant work experience in IT Operations~crlf~##Experience in working in a complex multi-national organization with multiple stakeholders~crlf~##Profound communication skills and the ability to negotiate with a diverse audience, e.g. on senior level~crlf~##Ability to work fully independent and solve complex problems or situations based on multiple sources of information~crlf~
Our local advantages~crlf~##Flexible and mobile working: We offer a flexible working time model with 38 hours/week, 30 vacation days per year, as well as remote working.~crlf~ ~crlf~##Family friendliness: Balancing family and career is a top priority for us. We offer support from caring for the little ones to supporting with care for family members.~crlf~ ~crlf~##Open and international working environment: Allianz stands for diversity. Various social networks offer employees a wide range of support and development opportunities within our company.~crlf~ ~crlf~##Career development: Digital learning platforms, mentoring programs and training sessions give employees the opportunity for personal and professional development. ~crlf~ ~crlf~##Allianz Pension: Benefit from our attractive company pension scheme (model).~crlf~ ~crlf~##Employee discounts: Allianz employees benefit from employee discounts, for example on Allianz insurance policies, Employee Stock Purchase Plan (ESPP), public transport, our canteen or company bike.~crlf~ ~crlf~##Relocation Service: For international transfers, we provide support in the form of VISA, official work and temporary accommodation to ensure a smooth start in a new environment.~crlf~ ~crlf~*The above-mentioned advantages may vary depending on the location and are only an extract of our numerous offers. For your individual service catalogue, please contact our Career Service or the Human Resources Department.
Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 100 million private and corporate customers and more than 147,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
At the core of the Group’s strength lies digitalization and its promise of growth opportunities through a ‘digital by default’ strategy. Allianz Technology SE is the principal driver behind transforming Allianz into a digital group – a quest to which nearly 7,500 Allianz Technology SE employees around the globe have committed themselves. Allianz Technology SE equips the Group with the most cutting edge digital solutions in the industry, bringing Allianz to the fingertips of its customers. At Allianz Technology SE , innovation is more than a buzzword; it is the business of the day, every day.
We are interested in your strengths and experience. This means that we welcome all applications, irrespective of other characteristics such as gender, ethnic background, origin or any disability.~crlf~~crlf~
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