Senior IT Service Manager (WP+SM) (m/f/d) at Allianz SE Reinsurance

Allianz SE Reinsurance

At Allianz Reinsurance IT Operations is responsible for the delivery of all workplace and backend infrastructure services as well as the provisioning of business applications to Allianz Re’s international locations. ~crlf~ ~crlf~As Senior IT Service Manager for IT Workplace Services and IT Service Management in general you will work on the provisioning of IT Workplace Services for Allianz Re’s international locations. You will also be responsible for important parts of the IT Service Management at Allianz Re. By gathering a deep understanding and insight into the global IT setup of Allianz Re and its processes and priorities you will play an important role in enabling colleagues in our international locations to work. In your role you will also support Allianz Re’s compliance to IT Governance and Compliance requirements.

##Manage development and delivery of IT Workplace Services for the international locations of Allianz Re~crlf~##Drive development of IT Service Management processes globally and ensure implementation and lifecycle~crlf~##Ensure compliance to regulatory and AZ Group governance (e.g. VAIT, Allianz IT Policy, Group Outsourcing Policy)~crlf~##Initiate and manage change initiatives and complex projects where necessary~crlf~##Initiate and drive IT Service Management process analysis and improvements~crlf~##Contribute to IT cost planning with in depth knowledge about own services and quantity structures~crlf~##Be responsible for operations and last level tasks in Allianz Re IT~crlf~##Foster reliable relationships with relevant stakeholders and interfaces~crlf~

Qualifications:~crlf~##Master’s Degree in Information Technology, Business Administration or similar~crlf~##Fluent in English~crlf~ ~crlf~Experience:~crlf~##Experience in larger IT projects~crlf~##3 - 5 years business experience in Information Technology, ideally in the financial service branch~crlf~##Profound knowledge of IT Service Management and IT processes/frameworks (e.g. ITIL, COBIT 5, PMI)~crlf~##Broad knowledge and practical experience with the provisioning of IT Workplace Services, processes and procedures (e.g. AVC, Enterprise Mobility Services, Workplace Hardware)~crlf~##Excellent analysis and problem solving skills~crlf~##Very good collaboration skill, transform strategy into action~crlf~##Excellent communication and presentation skills~crlf~##Proven flexibility and adaptability in effectively driving results in an environment of changing priorities~crlf~##Self-motivated individual able to function effectively when working independently or in a team~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Re is the Group’s reinsurance vehicle which actively manages risk and capital. Our range of activities include reinsurance, capital management, run-off, cat risk management, risk data analytics and new business developments such as MidCorp. This strong combination of skills, experience, innovative mindset and capacity drives our mission of understanding risk and creating value.

Please submit your complete application documents (incl. CV, certificates, references and motivation letter).~crlf~~crlf~We are looking forward to receiving your application via the “Apply”- button.~crlf~~crlf~Allianz SE Reinsurance is committed to employment equity and therefore welcomes all applications regardless of gender, race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life.~crlf~~crlf~

You have found the perfect job? It’s time to work on your application. We have some tips for you!

Ready to apply? Train your interview situation upfront through Google Assistant. The platform provides you with information about Allianz useful for your interview preparation, such as:

  • details on the application process
  • Allianz facts & figures
  • information on our corporate culture

How does it work? Let Google Assistant on your smartphone or on your Google Home device know: “Hey Google, I want to talk to Allianz Careers.”

Register/ login to our application system and you will receive a confirmation email with your login data shortly. Fill out the application form. You can upload your data via Xing. Find more information about our password rules in our FAQ.

 Please note that the system cannot process ZIP files, protected PDF formats or attachments larger than 7 MB. You can upload your files in the following formats:

  • PDF
  • MS Office formats (Word, PowerPoint, Excel)
  • Graphics Interchange Format (.gif)
  • Joint Photographic Experts Group format (.jpeg)
  • Joint Photographic Group format (.jpeg)
  • Portable Network Graphics (.png)

Find more information in our FAQ.


Login to our application system and check your personal start page to see the status of your application. You can release your profile so that our recruiters can find you in the system and contact you. Find more information in our FAQ.

Could not find the right job? We can help you with that. Sign up for job alerts! You will automatically receive a personalized job alert when a job that fits your experience and interests becomes available.

When you get invited for a first interview, make sure to check our website to learn more about Allianz as an employer, our culture and values and get some insights to prepare yourself for the interview.

If you experience technical problems with our application system, check our FAQ for more information . Problem still not resolved? Please send an email with your request and a full screenshot of the error message to
We build on work time models that give our employees flexibility in planning and arranging their work and leisure time. 
You are encouraged to expand your skills and create a career across functions, countries and Allianz entities.
Access our digital learning programs anytime, anywhere and just as you need them. 
Join a truly global company and explore our international environment.
We care about your health and support you to stay fit and healthy.
Your results will be recognized with attractive rewards.
7 steps of the application process at Allianz.

Understanding risk - creating value.