Chief Operating Officer - AzP Greater China

Allianz Partners

Reporting to Global Head of Operations  (solid line) and the Chief Executive Officer – AzP Greater China (dotted line), the Chief Operating Officer - AzP Greater China plays a key strategic and tactical leadership role in managing AzP Greater China’s operations  Besides, this person will also play as a key role in facilitating strategic operation projects among AzP Business Units in Greater China region. The role is responsible for Operations Management, Business and Process Management, Financial Management, and Global Competency Centre Management. As an AzP Global OPS representative in Greater China, the AzP Greater China COO will also be responsible to implement and contribute to Global OPS strategy, coordinating local operations functions (Org. Mgmt, Med. Assistance, Int. Health) following Global and Regional guidance.

Strategic management of the end to end digitalization process associated with the management of all operation departments for Allianz Partners to help accelerate the diversification of Operations into customer centric full eco-systems. Embrace the market trends and implement Mobility Solutions around Telematics, operational solutions around the Electric Vehicle. Oversees the efficient service delivery and quality of assistance calls and call centre activities, including roadside assistance, travel medical, property assistance, customer relationship management, and network trade providers. Financial/Budget Management, Business Planning and Manpower Planning for the Operations division. Support leaders to provide strong and consistent leadership across all facets of the operations functions. Work with teams to understand trends, and determine process optimisation opportunities. Ensure that the Operations Team has an ongoing focus on continuous improvement in all areas. Looks for long term opportunities to achieve cost reductions whilst considering the customer value proposition. Ensure that the Operations Team has an ongoing focus on continuous improvement in all areas. Ensure the delivery of agreed profit outcomes for the operations business. Support decision making process on escalated high risk/cost related matters. Work with Operations senior leaders to achieve department goals and ensure operational excellence in all functions. Supports Sr. Management team members in management of key issues affecting intermediary relationships and market and brand perceptions. Leverages group relationships to identify and create opportunities for improving processes across the units and establishing cost effective use of labour pools. Ensure Global strategy/initiatives/projects implementation/roll-out in AzP Greater China  Drive and implement Global Competency Centre distribution in Greater China together with other Business Units within AzP group and Allianz OEs. ~crlf~

Minimum 10 year experience in Operational Management role and be good at process / quality improvement. Proven track record in managerial, leadership and communicating skills. Solid experience in global project management. IT / IT Project Management skills as “desirable”, strong background in driving digital transformation. Experience in large multi-national organizations, focus on delivering globalization adapted to local market Experience in collaborating with multiple stakeholders and broad organisational influencing skills in complex organisational structures. Experience managing large operations, above 800 headcounts Demonstrated evidence of the development and implementation of strategy. Exceptional written and verbal communication skills, with a strong ability to relate to a variety of people in a variety of situations. Ability to steer results in fast changing environment and work comfortably with ambiguity Demonstrates strong analytical, process management and problem solving skill to succeed in a challenging yet rewarding environment. Active thinking & empathy. Language: fluent English, third language nice to have (French, German)~crlf~

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.


You have found the perfect job? It’s time to work on your application. We have some tips for you!

Ready to apply? Train your interview situation upfront through Google Assistant. The platform provides you with information about Allianz useful for your interview preparation, such as:

  • details on the application process
  • Allianz facts & figures
  • information on our corporate culture

How does it work? Let Google Assistant on your smartphone or on your Google Home device know: “Hey Google, I want to talk to Allianz Careers.”

Register/ login to our application system and you will receive a confirmation email with your login data shortly. Fill out the application form. You can upload your data via Xing. Find more information about our password rules in our FAQ.

 Please note that the system cannot process ZIP files, protected PDF formats or attachments larger than 7 MB. You can upload your files in the following formats:

  • PDF
  • MS Office formats (Word, PowerPoint, Excel)
  • Graphics Interchange Format (.gif)
  • Joint Photographic Experts Group format (.jpeg)
  • Joint Photographic Group format (.jpeg)
  • Portable Network Graphics (.png)

Find more information in our FAQ.

 

Login to our application system and check your personal start page to see the status of your application. You can release your profile so that our recruiters can find you in the system and contact you. Find more information in our FAQ.

Could not find the right job? We can help you with that. Sign up for job alerts! You will automatically receive a personalized job alert when a job that fits your experience and interests becomes available.

When you get invited for a first interview, make sure to check our website to learn more about Allianz as an employer, our culture and values and get some insights to prepare yourself for the interview.

If you experience technical problems with our application system, check our FAQ for more information . Problem still not resolved? Please send an email with your request and a full screenshot of the error message to careers@allianz.com.
We keep our employees motivated and appropriate compensation is an essential factor in achieving this.  
We place a strong emphasis on employee recognition through various activities.
We believe that our employees need transparent communication and feedback from their managers and peers.
Our Work Well program addresses employees health and the impact of workplace stress and aims to manage their well-being at work.
We have very agile working models that give our employees flexibility in planning and arranging their work-life balance.
We keep our employees at the heart of each decision and encourage them to be ambitious.
7 steps of the application process at Allianz.

We are Allianz' global experts in assistance, health, travel and automotive solutions.
Explore