Credit Control Supervisor

Allianz Global Corporate & Specialty

Responsible for the ongoing management of a team of accounting professionals in the area of Receivables Management Customer Service, including the leadership of the team, working with IT to ensure business requirements are met, developing workflows, training new staff, working with business partners to ensure that customer needs are met, and managing a team with metrics.

##Motivate, challenge, and develop your team (Receivables Management Customer Service) by promoting a collaborative and innovative culture. Encourage and assist staff in their performance and development through individual operational targets, metrics against service level agreements, formal / informal training programs, etc.~crlf~~crlf~##Responsible for appropriate management reporting and day to day workflow management. This will include creation, review, and reporting report against metrics, agreed service levels, and / or targets, while effectively managing these metrics, agreed service levels, and / or targets within the team.~crlf~~crlf~##Harmonize policies, procedures, and processes across all companies and lines of business. Ensure strong controllership by maintaining compliance and proper accounting controls, including but not limited to PCI and ICOFR. Identify and recommend modifications to existing workflows or resource allocations.~crlf~~crlf~##Be a cross-functional liaison with your business partners both internal and external (may include Operations, Underwriting, Claims, Brokers and other Finance staff) on issues related specifically to Customer Service and work with the Receivables Management Team to ensure that the needs of all business partners are being met throughout the department.~crlf~~crlf~##Ensure that all IFRS and Statutory accounting related to your area are accurate and timely. ~crlf~~crlf~##Ensure that the customer service team is setting the market standard of excellence in all touch points with both internal and external customers. Other project work and ad-hoc tasks as assigned.~crlf~~crlf~

##Bachelors degree in Business Administration, Economics, Finance, Accounting or comparable degree preferred or qualified by experience in related discipline ~crlf~##Minimum 1 - 3 years - Related business experience, ideally in commercial insurance~crlf~##Minimum 1 - 3 years - Knowledge of business systems such as GG, SAP / EIM, GetPaid~crlf~~crlf~##Minimum 1 - 3 years - Project and team work in an international and dynamic environment~crlf~~crlf~~crlf~##Minimum 1 - 3 years - Experience working for an international organization, preferred~crlf~##Managing a team, a plus~crlf~~crlf~~crlf~##Knowledge of business systems such as GG, SAP / EIM, GetPaid~crlf~~crlf~~crlf~~crlf~##Project and team work in an international and dynamic environment~crlf~~crlf~~crlf~~crlf~##Experience working for an international organization, preferred~crlf~~crlf~##Solid computer literacy, with proficiency in MS365 (Excel, MS Forms, MS Teams, etc.)~crlf~~crlf~~crlf~##Accounting technical knowledge to accurately record accounting transactions~crlf~~crlf~~crlf~##Agile management and principles~crlf~~crlf~~crlf~##Understanding insurance financial statements and their performance measurement incl. Drivers~crlf~~crlf~##Ability to handle complex processes (closing, reporting, finance operations) including understanding of data flows~crlf~~crlf~##Analytical Thinking and Numeracy: Ablility to identify patterns and root causes in complex (e.g. ambiguous, from various sources) data and processes to rapidly distill key issues and provide insight in various situation~crlf~##Problem Solving Ability: Ability to identify and initiate appropriate actions to remediate issues that can be abstract / ambiguous and follow through on their remediation~crlf~~crlf~##Communication and Presentation Skills: Ability to understand, elaborate and convey information clearly and effectively in respect to the audience / level of ~crlf~~crlf~##Demonstrable leadership competencies including ability to collaborate with others, adapt to change and accept challenging assignments~crlf~~crlf~~crlf~##Project management: Ability to manage projects (milestone and task planning, managing resources, project controlling, monitoring, and reporting, moderation techniques) and to develop solutions while considering complex stakeholder structures and requirements~crlf~~crlf~~crlf~~crlf~

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.~crlf~Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.~crlf~For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.~crlf~~crlf~


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