Senior Claims Business Analyst (m/f/d)

Allianz Global Corporate & Specialty
  • Job Purpose/ Role

    We are looking for a Senior Claims Business Analyst (m/f/d) to join the department Global Claims Portfolio Intelligence & Coordination at Allianz Global Corporate & Specialty (AGCS) in Munich. ~crlf~ ~crlf~Reporting to the Head of Global Claims Information Management & Processing, you will develop and implement Claims processes related to the performance of the Claims function with focus on Advanced Digitalization and Automation (incl. Predictive Modeling and AI). Your responsibilities will also include consulting and coaching Claims function on the operationalization of the models, metrics and workflows. You will also actively collaborate with Claims managers and Global Heads to define relevant KPIs for the purpose of measuring Claims performance and adherence to established processes. Finally you will represent Claims in multifunctional projects, initiatives and steering groups.

  • Key Responsibilities

    Processes & Reporting: ~crlf~##Define, design, implement and maintain all internal Claims processes~crlf~##Drive Claims Initiatives, especially but not limited to guidance and consulting on Claims Processes, their simplification and automation~crlf~##Drive design, implementation and maintenance of a robust Claims reporting framework for Claims portfolio/content for business steering, client reporting and management information ~crlf~##Define, implement and manage required and meaningful global Claims portfolio KPIs and reports (incl. monitoring and recommendation)~crlf~ ~crlf~Claims Tool Landscape:~crlf~##Drive design, implementation and maintenance of an effective and efficient global Claims data platform and tools landscape, steer global alignment of functional and non-functional requirements and prioritization~crlf~##Drive development and implementation of new Claims automation solutions leveraging quantitative approaches, machine learning/AI and advanced automation, including operationalization of Claims predictive modeling for workflow steering and automated claims adjustment~crlf~ ~crlf~Claims Processing and Automation:~crlf~##Scope, set up and maintaining efficient FNOL and Fast Track Claims process~crlf~##Design and globally implement consistent Claims Bordereaux Processing, Claims IIS Processing and Claims Client/Broker Reporting~crlf~##Explore, design and drive simplification and automation throughout Claims Processing Landscape~crlf~ ~crlf~Business Liaison Function representing Claims:~crlf~##Represent Claims in multifunctional projects, initiatives and steering groups ~crlf~##Claims liaison towards internal stakeholders (e.g. CFO, IT, OBT, etc.) for Claims relevant project and topics~crlf~##Global Claims Business Liaison for Global Change Program and Systems (e.g. CLAWS, Global Genius, Cognos, EIM, GPS)~crlf~##Claims Liaison towards UW / MM / ARC / IIS and any other relevant function on business project and reporting topics~crlf~##Claims Liaison towards Allianz Group stakeholders on business projects and reporting topics~crlf~ ~crlf~Data Quality & Management:~crlf~##Responsible for global Claims data quality topics (cross-line of business)~crlf~ ~crlf~Claims Off-/Nearshoring:~crlf~##Continuously explore off- and/or nearshoring possibilities, design and implement accordingly

  • Key Requirements/ Skills

    ##Preferably university degree in Mathematics/Statistics, Information Technology, Engineering or comparable discipline~crlf~##7 to 10 years of professional experience in international industrial insurance and/or reinsurance~crlf~##Ideally, a profound knowledge of AGCS business, including AGCS Lines of Business (LoB), AGCS underwriting products and a strong understanding of various aggregation levels of all AGCS LoB portfolios~crlf~##Broad know-how in Insurance: Expert knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application~crlf~##Good expertise in claims handling processes from notification to settlement and recovery~crlf~##Strong analytical, numerical and adaptive problem solving skills and ability to use a logical and methodological approach~crlf~##Expert ability to analyze global processes, general as well as highly specific and ability to identify, address and implement efficiency improvement potential~crlf~##Advanced IT Skills with an ability to identify, advise and implement solutions for IT-related topics~crlf~##Advanced multi-cultural skills to work in an international environment~crlf~##Advanced communication and presentation skills ~crlf~##Advanced negotiation and conflict management skills ~crlf~##Fluency in English (verbal and written) is mandatory

  • About Allianz

    Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

    Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

    Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor's and A+ by A.M. Best.~crlf~~crlf~AGCS promotes an individual work-life balance for example the possibilit y of working part-time. Provided that the job with its respective basic conditions is suitable for this, all positions advertised on a full-time basis can also be filled on a part-time basis.~crlf~~crlf~If you are currently exempted from statutory pension obligations under section 6 (1) sentence 1 no. 1 SGB VI, please take a look at the important and binding notes in the HR lexicon under: Money / Social Security / Annuity Insurance / Pension Insurance exemption.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~

Job Purpose/ Role

We are looking for a Senior Claims Business Analyst (m/f/d) to join the department Global Claims Portfolio Intelligence & Coordination at Allianz Global Corporate & Specialty (AGCS) in Munich. ~crlf~ ~crlf~Reporting to the Head of Global Claims Information Management & Processing, you will develop and implement Claims processes related to the performance of the Claims function with focus on Advanced Digitalization and Automation (incl. Predictive Modeling and AI). Your responsibilities will also include consulting and coaching Claims function on the operationalization of the models, metrics and workflows. You will also actively collaborate with Claims managers and Global Heads to define relevant KPIs for the purpose of measuring Claims performance and adherence to established processes. Finally you will represent Claims in multifunctional projects, initiatives and steering groups.

Key Responsibilities

Processes & Reporting: ~crlf~##Define, design, implement and maintain all internal Claims processes~crlf~##Drive Claims Initiatives, especially but not limited to guidance and consulting on Claims Processes, their simplification and automation~crlf~##Drive design, implementation and maintenance of a robust Claims reporting framework for Claims portfolio/content for business steering, client reporting and management information ~crlf~##Define, implement and manage required and meaningful global Claims portfolio KPIs and reports (incl. monitoring and recommendation)~crlf~ ~crlf~Claims Tool Landscape:~crlf~##Drive design, implementation and maintenance of an effective and efficient global Claims data platform and tools landscape, steer global alignment of functional and non-functional requirements and prioritization~crlf~##Drive development and implementation of new Claims automation solutions leveraging quantitative approaches, machine learning/AI and advanced automation, including operationalization of Claims predictive modeling for workflow steering and automated claims adjustment~crlf~ ~crlf~Claims Processing and Automation:~crlf~##Scope, set up and maintaining efficient FNOL and Fast Track Claims process~crlf~##Design and globally implement consistent Claims Bordereaux Processing, Claims IIS Processing and Claims Client/Broker Reporting~crlf~##Explore, design and drive simplification and automation throughout Claims Processing Landscape~crlf~ ~crlf~Business Liaison Function representing Claims:~crlf~##Represent Claims in multifunctional projects, initiatives and steering groups ~crlf~##Claims liaison towards internal stakeholders (e.g. CFO, IT, OBT, etc.) for Claims relevant project and topics~crlf~##Global Claims Business Liaison for Global Change Program and Systems (e.g. CLAWS, Global Genius, Cognos, EIM, GPS)~crlf~##Claims Liaison towards UW / MM / ARC / IIS and any other relevant function on business project and reporting topics~crlf~##Claims Liaison towards Allianz Group stakeholders on business projects and reporting topics~crlf~ ~crlf~Data Quality & Management:~crlf~##Responsible for global Claims data quality topics (cross-line of business)~crlf~ ~crlf~Claims Off-/Nearshoring:~crlf~##Continuously explore off- and/or nearshoring possibilities, design and implement accordingly

Key Requirements/ Skills

##Preferably university degree in Mathematics/Statistics, Information Technology, Engineering or comparable discipline~crlf~##7 to 10 years of professional experience in international industrial insurance and/or reinsurance~crlf~##Ideally, a profound knowledge of AGCS business, including AGCS Lines of Business (LoB), AGCS underwriting products and a strong understanding of various aggregation levels of all AGCS LoB portfolios~crlf~##Broad know-how in Insurance: Expert knowledge of reserving principles and practices; robust understanding of coinsurance and reinsurance and application~crlf~##Good expertise in claims handling processes from notification to settlement and recovery~crlf~##Strong analytical, numerical and adaptive problem solving skills and ability to use a logical and methodological approach~crlf~##Expert ability to analyze global processes, general as well as highly specific and ability to identify, address and implement efficiency improvement potential~crlf~##Advanced IT Skills with an ability to identify, advise and implement solutions for IT-related topics~crlf~##Advanced multi-cultural skills to work in an international environment~crlf~##Advanced communication and presentation skills ~crlf~##Advanced negotiation and conflict management skills ~crlf~##Fluency in English (verbal and written) is mandatory

About Allianz

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 88 million private and corporate customers and more than 140,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Global Corporate & Specialty (AGCS) is the Allianz Group's dedicated carrier for corporate and specialty insurance business. AGCS provides insurance and risk consultancy across the whole spectrum of specialty, alternative risk transfer and corporate business: Marine, Aviation (incl. Space), Energy, Engineering, Entertainment, Financial Lines (incl. D&O), Liability, Mid-Corporate and Property insurance (incl. International Insurance Programs).

Worldwide, AGCS operates in 30 countries with own units and in over 210 countries and territories through the Allianz Group network and partners. In 2016, it employed around 5,000 people and provided insurance solutions to more than three quarters of the 'Fortune Global 500' companies, writing a total of €7.6 billion gross premium worldwide.~crlf~~crlf~AGCS SE is rated AA by Standard & Poor's and A+ by A.M. Best.~crlf~~crlf~AGCS promotes an individual work-life balance for example the possibilit y of working part-time. Provided that the job with its respective basic conditions is suitable for this, all positions advertised on a full-time basis can also be filled on a part-time basis.~crlf~~crlf~If you are currently exempted from statutory pension obligations under section 6 (1) sentence 1 no. 1 SGB VI, please take a look at the important and binding notes in the HR lexicon under: Money / Social Security / Annuity Insurance / Pension Insurance exemption.~crlf~~crlf~More information about careers at Allianz Global Corporate Specialty can be found at www.agcs.allianz.com/careers~crlf~~crlf~


You have found the perfect job? It’s time to work on your application. We have some tips for you!

Ready to apply? Train your interview situation upfront through Google Assistant. The platform provides you with information about Allianz useful for your interview preparation, such as:

  • details on the application process
  • Allianz facts & figures
  • information on our corporate culture

How does it work? Let Google Assistant on your smartphone or on your Google Home device know: “Hey Google, I want to talk to Allianz Careers.”

Register/ login to our application system and you will receive a confirmation email with your login data shortly. Fill out the application form. You can upload your data via LinkedIn (or Xing). Find more information about our password rules in our FAQ.

 Please note that the system cannot process ZIP files, protected PDF formats or attachments larger than 7 MB. You can upload your files in the following formats:

  • PDF
  • MS Office formats (Word, PowerPoint, Excel)
  • Graphics Interchange Format (.gif)
  • Joint Photographic Experts Group format (.jpeg)
  • Joint Photographic Group format (.jpeg)
  • Portable Network Graphics (.png)

Find more information in our FAQ.

 

Login to our application system and check your personal start page to see the status of your application. You can release your profile so that our recruiters can find you in the system and contact you. Find more information in our FAQ.

Could not find the right job? We can help you with that. Sign up for job alerts! You will automatically receive a personalized job alert when a job that fits your experience and interests becomes available.

When you get invited for a first interview, make sure to check our website to learn more about Allianz as an employer, our culture and values and get some insights to prepare yourself for the interview.

If you experience technical problems with our application system, check our FAQ for more information . Problem still not resolved? Please send an email with your request and a full screenshot of the error message to careers@allianz.com or send us a message via WhatsApp: +491735686280.
We offer an inclusive environment where everyone can be successful
Working flexibly from different locations – whatever works best for you
We recognize strong performance with attractive rewards
We help you to prepare and plan for your future
Join our truly global team and discover international career opportunities
Development programs, Underwriting & Claims Academy for your career enhancement
7 steps of the application process at Allianz.

From planes and drones to the world’s largest railway tunnel to hurricanes – when it comes to protecting businesses we’ve got the major risks fully covered.

Explore