Regional Claims Manager - Allianz Africa

Allianz France

This role will support Allianz Africa ( AZAF) Claims Department in the development and the implementation of the regional claims strategy across the Region in accordance with the group strategy

Strategy : ~crlf~Support the achievement of the claims initiatives objectives. ~crlf~Support in organizing and managing claims structure and operations. ~crlf~~crlf~Customer and Market Excellence : ~crlf~Participate in the improvement of claims management processes.~crlf~Drive official surveys in order to measure the quality of service perceived by customers.~crlf~Achieve net promoter score targets for the AZAF Claims department and improve overall customer experience by identifying process improvement opportunities and drive a culture of customer centricity. ~crlf~~crlf~Governance :~crlf~Contribute to the formulation and implementation of Operating Entities claims strategy. ~crlf~Ensure compliance with all applicable law, regulations and Group policies and standards. ~crlf~Develop, implement, maintain, communicate and audit the standards for ensuring the validity, determining the benefit and authorizing the payment of claims.~crlf~~crlf~Operations :~crlf~Analyze, evaluate, monitor and respond to the claims functions' key performance indicators in order to achieve all established service standards.~crlf~Explore the end-to-end claims process and drive a future forward strategy meant to eliminate manual and wasteful activities.~crlf~Ensure the follow up with the claims stakeholders .~crlf~~crlf~

Master Degree in Economics, Finance or Insurance Management;~crlf~8 years minimum of relevant experience in similar role;~crlf~Significant experience in Insurance sector and knowledge in Claims;~crlf~Strong negotiation and analytical skills;~crlf~Entrepreneurial spirit, pragmatic, results-oriented;~crlf~Knowhow of African Insurance Market is a plus;~crlf~Fluent in English and French.~crlf~~crlf~

Please submit your complete application documents (incl. CV, certificates, references and motivation letter)~crlf~We are looking forward to receiving your application on azafrecruitment@allianz.com

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.~crlf~~crlf~We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

Toutes nos offres d'emploi sont ouvertes aux personnes en situation de handicap.~crlf~~crlf~


You have found the perfect job? It’s time to work on your application. We have some tips for you!

Ready to apply? Train your interview situation upfront through Google Assistant. The platform provides you with information about Allianz useful for your interview preparation, such as:

  • details on the application process
  • Allianz facts & figures
  • information on our corporate culture

How does it work? Let Google Assistant on your smartphone or on your Google Home device know: “Hey Google, I want to talk to Allianz Careers.”

*The Google Voice Assistant is now available in English and German. 

Register/ login to our application system and you will receive a confirmation email with your login data shortly. Fill out the application form. You can upload your data via Xing. Find more information about our password rules in our FAQ.

 Please note that the system cannot process ZIP files, protected PDF formats or attachments larger than 7 MB. You can upload your files in the following formats:

  • PDF
  • MS Office formats (Word, PowerPoint, Excel)
  • Graphics Interchange Format (.gif)
  • Joint Photographic Experts Group format (.jpeg)
  • Joint Photographic Group format (.jpeg)
  • Portable Network Graphics (.png)

Find more information in our FAQ.

 

Login to our application system and check your personal start page to see the status of your application. You can release your profile so that our recruiters can find you in the system and contact you. Find more information in our FAQ.

Could not find the right job? We can help you with that. Sign up for job alerts! You will automatically receive a personalized job alert when a job that fits your experience and interests becomes available.

When you get invited for a first interview, make sure to check our website to learn more about Allianz as an employer, our culture and values and get some insights to prepare yourself for the interview.

If you experience technical problems with our application system, check our FAQ for more information . Problem still not resolved? Please send an email with your request and a full screenshot of the error message to careers@allianz.com.
We build on work time models that give our employees flexibility in planning and arranging their work and leisure time. 
You are encouraged to expand your skills and create a career across functions, countries and Allianz entities.
Access our digital learning programs anytime, anywhere and just as you need them. 
Join a truly global company and explore our international environment.
We care about your health and support you to stay fit and healthy.
Your results will be recognized with attractive rewards.
7 steps of the application process at Allianz.

With us, you can create real impact on the society -  join one of our teams at Allianz France, an innovative, trustful and responsible company. (French)