Business Analyst - Claims Servicing

Allianz Asia Pacific

This role will be part of a highly dynamic and collaborative team to be part of establishing a new digital insurance company. You will be key in leading, developing and documenting the detailed requirements and formation of various components of the digital products and supporting operational processes allowing our distributors to sell and service our products.~crlf~~crlf~We are a new digital insurance operations, and as such, the opportunity to for you to provide advisory and expert guidance will be highly desired. Your role will grow with the business.

•~crlf~Delivery of all claims related projects~crlf~•~crlf~End to end ownership and being the primary point of contact for all things claims related~crlf~•~crlf~Act as a coordination point and ensure all projects tasks are completed and effectively communicated to business stakeholders~crlf~•~crlf~Define, estimate and plan detailed approach to claims related projects / enhancements, both processes and system related~crlf~•~crlf~Responsible for owning and maintaining the claims system roadmap and making sure all work on the system aligns with the roadmap ~crlf~•~crlf~Understand the business domain / needs and help convert those into effective IT solutions ~crlf~•~crlf~Capture detailed requirements from business users and stakeholders~crlf~•~crlf~Responsible for understanding and communicating the dependencies and impact of changes to the claims system between production support, BAU small enhancements and multiple projects~crlf~~crlf~

•~crlf~Minimum of 5 – 6 years of experience as a Business Analyst~crlf~•~crlf~Minimum of having a bachelor degree in business administration or other relevant studies~crlf~•~crlf~Deep understanding of insurance claims processes and supporting claim systems, whether back-end or peripherals systems to help automate the processing of the claims~crlf~•~crlf~Experience of designing and working within clearly structured frameworks and approach~crlf~•~crlf~Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required~crlf~•~crlf~Ability to clearly articulate messages to a variety of audiences~crlf~•~crlf~Technical knowledge, understands architecture, development and systems~crlf~•~crlf~Confident stakeholder management skills~crlf~•~crlf~Experience with Web technologies~crlf~•~crlf~Problem solver with a curious mindset~crlf~•~crlf~Experience of working across multiple geographies~crlf~•~crlf~JIRA and Confluence experience~crlf~~crlf~

Note to Recruitment Agencies ~crlf~~crlf~In sourcing for candidates, Allianz works only with selected recruitment agencies expressly engaged under written agreements and specifically mandated for particular roles by the Allianz HR team. ~crlf~~crlf~Allianz shall not pay or be obliged or liable to pay any recruitment fees of any kind to any recruitment agency where candidate CVs are submitted to Allianz by such recruitment agency on an unsolicited or speculative basis. Notwithstanding the above, in the event that any recruitment agency submits any candidate CVs on an unsolicited or speculative basis, Allianz reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the recruitment agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Insurance Management Asia Pacific Pte Ltd seeks a talented and highly-motivated individual to join our organization as:

Submit your application at:

You have found the perfect job? It’s time to work on your application. We have some tips for you!

Ready to apply? Train your interview situation upfront through Google Assistant. The platform provides you with information about Allianz useful for your interview preparation, such as:

  • details on the application process
  • Allianz facts & figures
  • information on our corporate culture

How does it work? Let Google Assistant on your smartphone or on your Google Home device know: “Hey Google, I want to talk to Allianz Careers.”

Register/ login to our application system and you will receive a confirmation email with your login data shortly. Fill out the application form. You can upload your data via Xing. Find more information about our password rules in our FAQ.

 Please note that the system cannot process ZIP files, protected PDF formats or attachments larger than 7 MB. You can upload your files in the following formats:

  • PDF
  • MS Office formats (Word, PowerPoint, Excel)
  • Graphics Interchange Format (.gif)
  • Joint Photographic Experts Group format (.jpeg)
  • Joint Photographic Group format (.jpeg)
  • Portable Network Graphics (.png)

Find more information in our FAQ.


Login to our application system and check your personal start page to see the status of your application. You can release your profile so that our recruiters can find you in the system and contact you. Find more information in our FAQ.

Could not find the right job? We can help you with that. Sign up for job alerts! You will automatically receive a personalized job alert when a job that fits your experience and interests becomes available.

When you get invited for a first interview, make sure to check our website to learn more about Allianz as an employer, our culture and values and get some insights to prepare yourself for the interview.

If you experience technical problems with our application system, check our FAQ for more information . Problem still not resolved? Please send an email with your request and a full screenshot of the error message to
We build on work time models that give our employees flexibility in planning and arranging their work and leisure time. 
You are encouraged to expand your skills and create a career across functions, countries and Allianz entities.
Access our digital learning programs anytime, anywhere and just as you need them. 
Join a truly global company and explore our international environment.
We care about your health and support you to stay fit and healthy.
Your results will be recognized with attractive rewards.
7 steps of the application process at Allianz.

Also known as Allianz Asia Pacific, we are the regional head office overseeing the Life and Health and General Insurance entities in Asia.