Business Analyst - Claims Servicing

Allianz Asia Pacific

This role will be part of a highly dynamic and collaborative team to be part of establishing a new digital insurance company. You will be key in leading, developing and documenting the detailed requirements and formation of various components of the digital products and supporting operational processes allowing our distributors to sell and service our products.~crlf~~crlf~We are a new digital insurance operations, and as such, the opportunity to for you to provide advisory and expert guidance will be highly desired. Your role will grow with the business.

•~crlf~Delivery of all claims related projects~crlf~•~crlf~End to end ownership and being the primary point of contact for all things claims related~crlf~•~crlf~Act as a coordination point and ensure all projects tasks are completed and effectively communicated to business stakeholders~crlf~•~crlf~Define, estimate and plan detailed approach to claims related projects / enhancements, both processes and system related~crlf~•~crlf~Responsible for owning and maintaining the claims system roadmap and making sure all work on the system aligns with the roadmap ~crlf~•~crlf~Understand the business domain / needs and help convert those into effective IT solutions ~crlf~•~crlf~Capture detailed requirements from business users and stakeholders~crlf~•~crlf~Responsible for understanding and communicating the dependencies and impact of changes to the claims system between production support, BAU small enhancements and multiple projects~crlf~~crlf~

•~crlf~Minimum of 5 – 6 years of experience as a Business Analyst~crlf~•~crlf~Minimum of having a bachelor degree in business administration or other relevant studies~crlf~•~crlf~Deep understanding of insurance claims processes and supporting claim systems, whether back-end or peripherals systems to help automate the processing of the claims~crlf~•~crlf~Experience of designing and working within clearly structured frameworks and approach~crlf~•~crlf~Ability to complete User stories, Business Specifications, Use cases, Functional Specifications, Workflow Diagrams, Gap Analysis, Business Case, and ROI Analysis documents, as required~crlf~•~crlf~Ability to clearly articulate messages to a variety of audiences~crlf~•~crlf~Technical knowledge, understands architecture, development and systems~crlf~•~crlf~Confident stakeholder management skills~crlf~•~crlf~Experience with Web technologies~crlf~•~crlf~Problem solver with a curious mindset~crlf~•~crlf~Experience of working across multiple geographies~crlf~•~crlf~JIRA and Confluence experience~crlf~~crlf~

Note to Recruitment Agencies ~crlf~~crlf~In sourcing for candidates, Allianz works only with selected recruitment agencies expressly engaged under written agreements and specifically mandated for particular roles by the Allianz HR team. ~crlf~~crlf~Allianz shall not pay or be obliged or liable to pay any recruitment fees of any kind to any recruitment agency where candidate CVs are submitted to Allianz by such recruitment agency on an unsolicited or speculative basis. Notwithstanding the above, in the event that any recruitment agency submits any candidate CVs on an unsolicited or speculative basis, Allianz reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the recruitment agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).

Allianz is the home for those who dare – a supportive place where you can take the initiative to grow and to actively strengthen our global leadership position. By truly caring about people – both its 85 million private and corporate customers and more than 142,000 employees – Allianz fosters a culture where its employees are empowered to collaborate, perform, embrace trends and challenge the industry. Our main ambition is to be our customers’ trusted partner, instilling them with the confidence to grow. If you dare, join us at Allianz Group.~crlf~~crlf~Allianz is an equal opportunity employer. Everybody is welcome, regardless of other characteristics such as gender, age, origin, nationality, race or ethnicity, religion, disability, or sexual orientation.

Allianz Insurance Management Asia Pacific Pte Ltd seeks a talented and highly-motivated individual to join our organization as:

Submit your application at: http://www.allianz.com/careers~crlf~~crlf~


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We build on work time models that give our employees flexibility in planning and arranging their work and leisure time. 
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Also known as Allianz Asia Pacific, we are the regional head office overseeing the Life and Health and General Insurance entities in Asia.

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