Product Owner - Conversational AI Tribe

The Conversational AI Tribe consists of a global young team of experts located in Munich (Germany), Barcelona (Spain), and operational sites in Trivandrum and Pune (India). We have a Squad-based structure, you will be part of the Development Squad.  

As the Product Owner of the CAI Development Squad, you will drive the development of the Conversational AI voice and chat solutions. You will: 

• Play the Product Owner role accordingly to Scrum; 

• Lead the product development as a Product Manager; 

• know the customers/market and have a will to succeed like an entrepreneur. 

If you have passion for shaping the future of AI-based conversational interfaces by leveraging the latest advancements in Generative AI and NLP technologies.  If you are able to look beyond mere requirements, connecting to customer’s real needs and business opportunities. 

If you're ready to play a pivotal role in shaping the next generation of conversational AI products and revolutionizing how we communicate and interact with technology, join us on this exciting journey. 

You Will 

• Serve our customers/stakeholders by suggesting innovative solutions and delivering great products. Build a collaborative relationship, involving them in design and delivery processes. 

• Be the “product president”. Shape the product vision and the value proposition (with management). Align technology feasibility, customer needs and business goals. 

• Dream and think out-of-the-box; still, be rooted and make big-ideas real by a realistic strategy. 

• Grant a meaningful and clear Product Backlog. Gather and specify requirements and product characteristics, autonomously or collaborating with the stakeholders and Developers. 

• Inspire the team to create features that will delight customers. Maximize the value created by the team, while keeping a sustainable peace and a great motivation. 

• Know about the market, its players and the competitive landscape (providers, technologies, other products, trends, etc.).  

• Have a start-up mindset. Use lean-agile processes to test, validate and iterate on the product based on customer feedback and data. 

• Improve our product/service culture, making it more customer centric, moving to a product-based mindset and focusing on delivering outcomes. 

• Highly communicative and collaborative. Able to nicely and effectively interact with Developers, business units, customers and end-users.  

Your Skills

• Trained in Scrum and as a Product Owner. Owning a basic certification(e.g.: PSPO, CSPO). Ideally, owning an advanced certification (e.g.: A-CSPO, PSPO II). 
• Sound professional experience in leading cross functional teams or software, infrastructure or operations architecture design. 
• First experience in implementation projects and/or products in the Conversational AI area and/or Contact Center environments. 

• Experience in working with international teams in a multicultural environment. 
• Excellent subject matter expertise: Clear product vision and its value proposition for customers and stakeholders. Strong knowledge of the CAI market, customer needs, and the competitive landscape. 
• Excellent command of verbal and written English. German and/or Spanish are a plus. 
• University degree. E.g.: Computer Science, Software Engineering, Business Administration, Telecommunications, Physics, Mathematics.  

50974 | Operaciones | Profesional / Senior | Non-Executive | Allianz Technology | Jornada completa | Indefinido

Your benefits:

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, ethnicity and cultural background, age, nationality, religion, disability, or philosophy of life.

Join us. Let´s care for tomorrow.

You. IT