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Working Student Customer Experience Team (m/f/d)

Job Level:  Student
Location: 

Unterföhring (bei München), DE, 85774

Due Date:  30.06.2022
Area of Expertise:  Inhouse Consulting
Unit:  Allianz Services
Job Type:  Part-Time
Remote Job:  Remote working due to Covid 19
Employment Type:  Temporary
ID:  8074

You want to support a team of consultants driving strategic and innovative projects in the fast-changing insurance market? Join Allianz Consulting, our in-house consulting branch, that delivers management consulting service across the full value chain and to all Allianz entities globally.

 

This is your chance to gain practical insights into our diverse and international business environment, work closely with experienced consultants on key projects of the Allianz Group and enhance your current studies with practical experience.

 

As the world changes before our eyes we are also making significant efforts to shift towards a more lean, agile, flexible, data-driven and user-centric perspective of consulting. We are expanding our services and offerings to drive and deliver impact in the fields of business innovation, service-design and product design for Allianz companies worldwide.

This is why we decided to build a team of future “hybrid consultants”, who will mainly be engaged in projects that connect the user-, technology- and business perspective. We will help our clients at Allianz Group to proactively delight their customers and concurrently achieve strategic goals, thereby always being aware of how the world responds to the things they create. In short: We will support Allianz Group Teams worldwide with strategic and practical solutions to build better products and services.

If you are interested in being part of a team of business innovation consultants, then we would definitely like to meet you! This is an exciting opportunity to jump into a very unique position at Allianz Consulting, building something from scratch and joining one of the biggest financial services companies in the world, having 130 years of history and 80 million customers around the world.

 

The Customer Experience Delivery (CXD) team is a newly established team part of the Insurance Experience Design practice area. We offer you a dynamic and innovation driven startup environment where you can work on some of the most exciting projects that the Allianz Group has to offer.

 

Key Responsibilities

  • Involvement and support of current Practice Area projects
  • Assistance to the Practice Area partner and Managers
  • Support shaping and building Customer Journeys, Signature Moments, and overall Customer Experiences
  • Support Management in key strategic initiatives in the field of customer experience
  • Support pitches as well as further development of the business unit
  • Support workshop preparation (e.g. Design Thinking)

 

Key Requirements

  • Currently enrolled in the study in the field of business management, business innovation, social economics, psychology, social fields or design related fields
  • Business english
  • Hands-on mentality and willingness to learn
  • Ideally gained first experiences in the field of consulting, innovation or customer experience
  • Be authentic and trustworthy
  • Posses excellent PowerPoint and Excel skills
  • You can start immediately and are interested in a working student position - part time (16-20 h/week)

 

What do we offer you?

  • A modern and open space office located in Munich
  • Flexible working hours
  • A student discount in our outstanding canteen
  • Free LinkedIn Learning Account and many other opportunities to develop new skills
  • A big student community with many options for networking
  • A highly talented, dynamic and international team
  • Job opportunities in a global company

 

Need to know

  • Requirement for internship and working student positions is the enrollment in a university – or (for an internship) a gap year.
  • We can only consider your application if you provide the following documents:
    • Certificate of enrollment (exception gap year)
    • Valid Work and residence permit (for non-EU citizens). Please check before applying if you can work with your current VISA.
       

Interested? Then dare to write your own story and start your career at Allianz Consulting!

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.