Claims Specialist - Short Tail | Specialty & Major Accounts

Claims Specialist – Short Tail, Specialty & Major Accounts | QLD, VIC & NSW

*Please note that due to the upcoming holidays, there will be a delay in the review process. Successful candidates will be contacted for an interview after January 6, 2025. Thank you for your patience!

Allianz Commercial’s Specialty & Major Accounts division is looking for a claims specialist to join our Short Tail Claims team in Australia.  The Short Tail claims portfolio includes property, energy, construction, and entertainment.

Reporting to the National Manager – Claims, Specialty & Major Accounts, the successful candidate will manage a variety of Short Tail claims across Australia and New Zealand.   They will develop and oversee claims resolution strategies for their assigned portfolio in consultation with senior colleagues as appropriate, manage external service providers and engage with Allianz Commercial’s market-leading global claims community.   They will provide claims feedback to underwriters, actuaries and our global Chief Claims Office, and support business development initiatives involving the Short Tail lines of business. 

You'll be responsible for

• Manage a portfolio of commercial claims across multiple jurisdictions, adhering to authority levels within the Short Tail business lines.
• Develop relationships with customers and brokers and contribute to the delivery of a superior claims service which puts the best interests of our customers at the heart of everything we do.
• Engage with global "large loss" teams as per authority procedures and uphold a "no surprises" reporting philosophy.
• Monitor assigned claims portfolio to ensure claims are handled efficiently, appropriately, and in compliance with regulations.
• Report and present loss and claims information to stakeholders, maximize recoverable income through proactive reinsurance engagement, and manage external service providers.
• Support business development initiatives and keep abreast of claims and industry trends.

About you

• Require two years industry experience with a sound knowledge of insurance claims, and the processes required to take claims from notification through to settlement.  While experience working for an insurer is preferred, we are open to candidates from other relevant industry backgrounds such as loss adjusting, broking and insurance litigation.
• Need to have excellent communication skills, with strong analytical, strategic, technical, and problem-solving abilities.
• Should have negotiation and investigation skills, with a capacity to effectively plan, prioritize, and manage tasks and resources.
• Current knowledge of insurance guidelines, legislation, and regulations, demonstrate proficiency with relevant systems and tools, and uphold a growth mindset with a commitment to ethics and professionalism.

What's on offer

• Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Insurance products, deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
• Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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