Customer Experience AUS

Is caring a part of your DNA?

We care about our customers, which is why we hire the very best customer service professionals and people with a care-focused background.

If you have exceptional skills in this area, Allianz has a range of career opportunities for you. Whether you’ve built your customer service career in retail, hospitality or another field, we offer comprehensive training to help you apply your skills to our business and develop your new career in insurance.

Join our customer experience team to continue your career and care in a different way.

How you can kick-start your career with us

Customer Service Consultant

As a Customer Service Specialist at Allianz Australia you'll be coming into a great entry-level role that will enable you to develop foundational skills and experience. You'll will join an established team and utilise your strong customer service and sales skills when speaking with our customers about our products. You will be the voice of Allianz and will provide information about our products whilst utilising the opportunity to provide excellent service when making changes and updates to policies. There may also be opportunities to step-up into a team leader role, or move into other areas of the business that may interest you.

Claims Service Consultant

As an Allianz Australia Claims Consultant in our Claims Contact Centre, you'll be there to assist our customers when they need us most, as a reassuring first point of contact when they’re at their most vulnerable and experiencing difficult times. You’ll support our customers over the phone, by demonstrating strong problem-solving skills and delivering a professional and courteous experience each and every time. If you love helping others, this role is for you.

Case Manager

As a Case Manager at Allianz Australia, you'll be directly improving our customer's lives and well-being. You'll deal with people experiencing challenging times, but your job is to deliver a positive customer experience for them - and this is what makes it highly rewarding. As someone who builds excellent relationships, you'll help people by engaging with them and their workplace on the steps involved in their claim, including their return to work. Along the way, you'll educate our customers on what will happen at every stage and support them with anything they will need to know about their claim.

Opportunities for Customer Experience Enthusiasts

Jobs found (26)
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  • Your benefits

    Flexible work arrangements and work-life balance is really important at Allianz; this is why we offer a great range of health and wellbeing initiatives, discounts on a great range of goods and services including Allianz insurance products and market-leading learning and development opportunities.

    LEARN MORE

  • Application tips

    Learn about our application process get some great tips from our recruitment team on how to create a stand-out application for a job with Allianz Australia.

    MORE

  • Working with people from various backgrounds

    With over 140,000 employees worldwide, we embrace the diversity of thought and experience that our people bring to Allianz. We care about everything that makes you, you- so that you can care for our customers when they need it most.

    MORE ABOUT DIVERSITY, EQUITY & INCLUSION

Career Development

Join us at Allianz Australia and grow your career journey with us. We offer many opportunities to learn and develop.