Senior Claims Handler, Alternative Risk Transfer

Let’s care for tomorrow. 

Your ambitions.  Your dreams.  Your tomorrow 

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.   

We are looking for a Senior Claims Handler for our Alternative Risk Transfer Team based in London. 

Your Team  

In the Alternative Risk Transfer Line of Business (ART LoB), we create innovative tailored structured insurance, captive reinsurance and other non-traditional risk management solutions for a wide range of corporate and financial clients globally. We specialize in helping our customers mitigate their most complex risks with bespoke multi-year and multi-line agreements covering a broad range of risks, leveraging our expertise in alternative risk transfer and the global capabilities of the Allianz Group. We operate in Zurich, Liechtenstein, London, New York and Singapore. 

The Impact You Will Have  

We are in search of a Senior Claims Handler as part of our Global Claims Team within the Alternative Risk Transfer line of business. You will manage a portfolio of international reinsurance claims and multi-line/multi-year deals, involving investigation, negotiation, and resolution. Responsibilities include account administration, complex issue resolution, coordinating third-party services, and conducting coverage evaluations. You will provide high-quality service to internal and external customers, maintaining strong relationships with brokers and clients. This role offers opportunities for innovation and growth in Allianz Commercial. 

Some of your specific responsibilities could include: 

• Proactively managing allocated claims portfolio(s) 

• Directing internal and independent external service providers, such as Loss Adjusters 

• Investigating high exposure domestic and international claims that involve complex issues 

• Resolving a variety of high exposure, complex claims, ensuring cost-effective, service-oriented solutions 

• Ensuring all claims are handled within authority limits and in line with Allianz Commercial Claims Standards procedures and guidelines 

• Proactively supporting the acquisition of new business and retention of existing business, including client and broker negotiations where necessary 

• Developing and maintaining strong relationships with key brokers, clients, and other relevant stakeholders, such as third-party adjusters 

What You’ll Bring to the Role 

• Knowledge of the claims handling process from notification to settlement and recovery for multiline of business, ideally with a background in property or liability 

• Knowledge of reserving principles and practices, with a robust understanding of quota-share, coinsurance, and reinsurance principles 

• Understanding of relevant legal processes and procedures 

• Ability to negotiate the best position for Allianz Commercial and clients in collaboration with the ART LoB Legal team and external counsel 

•  Good understanding of ART LoB insurance markets and competitors' landscape 

• Ability to work in an international matrix organization and develop strong connections 

• Fluent in English and additional language skills are welcome 

62897 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Permanent

What’s in it for you? 

Let’s care about everything that makes you, 

We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us. 

Let’s care for your financial wellbeing 

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. 

Let’s care for your opportunities to progress 

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. 

Let’s care for life’s twists and turns 

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.  

Let’s care for our society and our planet 

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. 

Care to join us? 

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead. 

Learn more about careers at Allianz Commercial by clicking here. 

Learn more about Allianz Commercial by clicking here. 

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. 

People with disabilities: 
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com 

Recruitment Agencies:  
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly. 

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