Credit Controller

Allianz plc

Why Join us?

As a trusted insurance partner to over 700,00 customer across Ireland, Allianz plc In Ireland, Allianz plc has built a local and global brand based on trust, integrity and outstanding customer service for over one hundred years. Our commitment to innovation, customer-centric solutions and digital transformation ensure that we can provide peace of mind and security to all our customers across Ireland.

Our Credit Control team based in Elm Park, Dublin 4, embraces a hybrid working model for all employees after the training period. By working closely with your colleagues, you will receive extensive training, continuous skill  development, and ongoing performance coaching to support your success. At Allianz, we reward good performance, so if you are ambitious and motivated to excel, we would love to hear from you.

The Opportunity

Reporting to the Credit Control Manager you will join a group of experienced experts who ensure all accounts are up to date and therefore helping to push the business to reach its full potential.

Working proactively with Group Credit Controller, you will be responsible for the maximisation of profits by ensuring all debt owed to the company is paid in full and in a timely manner. You will work closely with Finance, Underwriting teams and Allianz Customer Relationship Executives.

Role Responsibilities:

• Manage a portfolio of brokers with GWP exceeding €40 million annually
• Take a proactive role in managing and collecting debts, maintaining a collection rate of 95% or higher.
• Ensure all payments received are correctly allocated to customer accounts and accurately reflected in ledgers. Assist the finance department to ensure all insurer accounts are settled and reconciled by monthly deadlines
• Prepare and distribute accurate credit information and debt reports. Ensure all debt recovered is thoroughly recorded and ledgers reflect the correct outstanding debt, adhering to Regulatory Codes of Practice, Data Protection, and in-house procedures.
• Issue and reconcile broker statements.
• Handle customer inquiries related to billing and payments, ensuring a high level of customer service.
• Monitor and manage debt portfolios and broker accounts.
• Work across multiple platforms such as Filexchange, Estatements, I90, Staffware, ISIS documents.
• Build and maintain strong relationships with brokers.
• Identify and resolve discrepancies or issues related to accounts receivable.
• Participate in identifying and implementing organizational changes to drive continuous improvement and efficiency.

Essential Experience

• Minimum 2 years’ experience working in credit control or similar operational finance role
• Ability to analyze & interpret data
• Proficiency in Microsoft Office Suite, particularly Excel.
• The ability to work collaboratively with other departments, such as sales and finance

Desirable Experience

• Understanding of core Allianz systems and processes
• Familiarity  with the local regulatory context and requirements
• Experience with lean and agile principles in a business context

61615 | Customer Services & Claims | Professional | Non-Executive | Allianz Ireland | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.