Protection and Resilience Officer - coordinator MEA

Job Level:  Professional
Location: 

Dubai, AE

Area of Expertise:  Operations
Unit:  Allianz Partners
Employing Entity:  NEXTCARE Claims Management LLC
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  52097
Position Cluster:  Non-Executive

What you will do:

  • Implement and maintain robust Business Continuity Management, Crisis Management, IT Service Continuity Management, Emergency Response Management and Protective Security programs in line with the Allianz Partners Standards and Functional Rules for Protection and Resilience across the region.
  • Develop cost effective strategies and plans, approved by Global P&R Team, that mitigate identified risks. Make sure that regular reviews are undertaken to ensure the strategies and plans remain up to date and are continually embedded throughout the region.
  • In liaison with multi-disciplinary colleagues, develop a cost-effective business continuity strategy including Disaster Recovery and major incident response plans to cover a range of threat events. Establish and chair a business continuity working group to make sure that regular reviews and tests are undertaken to keep the strategies and plans up to date and embedded throughout the region.
  • Alongside colleagues ensure regulatory compliance with matters involving personal safety and security, including fire regulations and Safeguarding; and ensure appropriate operational control systems are in place.
  • Be responsible for seamless communications and coordination with local and Global stakeholders for major incident response and business continuity plans.
  • Provide general advice and deliver training to staff and volunteers in safety, security and resilience issues, including fire and security (may be also in collaboration with external provider).
  • Establish and maintain key performance indicators and key risk indicators for all P&R domains.
  • Act as lead on the security management of high-profile events and services.
  • Be responsible for crisis management and act as Silver Command in the event of an emergency.
  • Coordinate P&R awareness initiatives across the region.
  • Remain up-to-date on industry trends and best practice relating to P&R.
  • Other related P&R activities as required by the Group P&R Team and Regional / Local Heads of Operations.

 

What you bring:

  • Education: University degree in a relevant discipline, ideally disaster / emergency management, risk management, international security, business administration, political science, economics, or any related field
  • +4 years of successful professional experience in the Insurance Operations
  • Excellent communication and interpersonal skills
  • Ability to identify and manage risk in a complex setting
  • Experience of developing, implementing, and embedding policies and processes
  • Have the ability to establish and maintain good working relationships with a range of people at all levels, including internal colleagues and external organizations
  • Confident, clear and effective communication skills both written and verbal
  • An ability to influence and persuade colleagues and senior management of the approach to be taken that help our messages reach a diverse and wide audience
  • Strong project management skills, ideally in an agile environment
  • Very good analytical and conceptual skills
  • Excellent organizational and prioritization skills to meet deadlines and work objectives
  • Experience of development and integration of security procedures and systems within complex spaces
  • Total discretion and ability to keep sensitive information confidential
  • Have the ability to prioritize work, to multi-task and work to deadlines
  • Be willing to work in a very busy environment and the ability to remain calm under pressure
  • Good IT skills in Microsoft applications
  • Exigent / self-motivated individual with high stand of work and ethics
  • High level of emotional intelligence (self-awareness & control, empathy, etc.)

 

 

 

What we offer:

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

 


52097 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Partners Introduction:

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.