Working Student Business Demand Squad (m/f/d)

At Allianz Technology, we are looking for a student to join our Conversational AI Business Demand Squad. The Business Demand squad ensures end-to-end Implementation of Voicebot solutions with Allianz organizational entities. Within an agile Squad, you will support the team and our internal customers to implement projects and collaborate with the CAI service squad to drive projects in a global team. You will support the different pillars of the squad with the goal to support end to end implementations of Voice- and Chatbots. This position is a unique opportunity to work in a fast- Internal paced, multinational environment with a strong focus on best practices. The job requires proper communication and alignment with all stakeholders. 

What you do

• Collaborate with cross-functional teams, such as service, development, and operations,  

to ensure the Conversational AI platform aligns with overall service objectives and key  

performance indicators (KPI). 

• Provide support on all requests and communications for operative running customers. 

• Collaborate with the team to assess project/operational issues and identify solutions to  

improve productivity, quality and customer goals. 

• Supporting the team in customer implementation guidelines and trainings. 

• Work collaboratively with customers, providers and support staff to maintain thorough  

knowledge of product capabilities and to ensure that all communications between  

stakeholders are precise. 

• Help to coordinate user acceptance testing with business partners and service suppliers. 

• Gather and document all project-relevant information and distribute them to the correct  

stakeholders – ensure changes to documents and requirements are communicated  

accordingly. 

• Support other squads to deliver on other internal responsibilities as required. 

• Help in monitoring performance and KPI of 3rd party providers. 

What you bring

• University studies in Computer Science, Software Engineering, Telecommunications,  

• Physics, Mathematics, or a similar qualification 

• Excellent command of English; Spanish, German or other languages are a plus. 

• Experience within the Conversational AI space would be a big plus. 

• Experience in working with international teams in a multicultural environment. 

• Experience in complex technical solutions is a big plus. 

What we offer

• A modern and open space office located in Munich  

• Flexible working hours  

• A student discount in our outstanding canteen  

• Free LinkedIn Learning Account and many other opportunities to develop new skills  

• A big student community with many options for networking  

• A highly talented, dynamic and international team  

• Job opportunities in a global company  

63184 | IT & Tech Engineering | Student | n.a. | Allianz Technology | Part-Time | Temporary

Need to know  

• Requirement for internship and working student positions is the enrollment in a university – or (for an internship) a gap year. 

• We can only consider your application if you provide the following documents: 

• Certificate of enrollment (exception gap year) 

• Valid Work and residence permit (for non-EU citizens). Please check before applying if you can work with your current VISA. 

About Allianz Technology  

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 13,000 employees located in 20+ countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. 

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking, and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. 

D&I statement 

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life. 

Join us. Let´s care for tomorrow.  

You. IT 

To Recruitment Agencies: 

Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters. 

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.