Senior Manager Customer Analytics

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

You'll be responsible for

• Leading the delivery of analytics, insights and reporting, ensuring both customer and commercial outcomes are achieved.
• Acting as a senior business adviser, interpreting data and utilising appropriate analytical techniques to lead the business in effective decision making and accurate reporting.
• Acting as business interface & product owner for data science & data operations teams, ensuring clear pipeline of data science & operations projects prioritised for development and conversely ensuring modelling & data science assets delivered are scaled out across the business and used effectively.
• Coordinating the delivery of insights and reporting across multiple sub teams, ensuring accurate framing of business challenges and consistency in quality, process and delivery
• Continuously simplifying, streamlining and automating data & analytical processes to improve throughput, speed and minimise risk of inaccuracy & error

About you

• Proven ability to plan & lead the delivery of reports, analysis & insights across a broad range of data & analytical functions.
• Expert translation of data into insight, driving change in business processes and decisions, delivering material business impact.
• Proven ability to translate and articulate complex business needs into data analysis plans.
• Previous experience in a role requiring complex data analysis using analytical software tools and techniques.
• Ability to interpret and analyse complex information, extract meaningful insights and evaluate options.
• Degree qualified in a STEM or Business field (postgraduate qualifications preferred).
• Demonstrated experience managing large analytics teams.

What's on offer

• Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
• Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
• The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz 

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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