Mental Health Program and Initiative Specialist

Job Level:  Professional

Sydney, NSW, AU, 2000

Area of Expertise:  Customer Services & Claims
Unit:  Allianz Australia
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Temporary
ID:  48123
Position Cluster:  Non-Executive

Mental Health Program and Initiative Specialist | Personal Injury | 18 Month Max Term | Flexible  


At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.
We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

Reporting into the Head of Personal Injury Programs and Innovation, Allianz Australia is looking for a Mental Health Program and Initiative Specialist to join the Personal Injury division. The primary purpose of this role is to support the delivery of national mental health/injury claims and customer programs across the divisions and all products within Personal Injury division, contributing to the direction and implementation of the national mental health strategy and partnering with key clients and broker partners to support innovation programs, training and risk management. 


You'll be responsible for
•    Support the development, leadership and execution of the national mental health strategy programs and initiatives across the personal injury business, collaborating with all the business units to deliver programs and initiatives, contributing to the best in industry management and prevention of mental injuries at a claims and customer level. 
•    Lead the development, project management, execution and evaluation of strategic programs and services that reduce the impact of workplace injuries, address industry and customer needs and deliver thought leadership and practical resources.
•    Drive national project success through collaborative leadership of internal and external stakeholders and commitment to deliverables within program scope and timeframes.
•    Drive the internal uptake and strategic utilisation of programs across the Personal Injury business, including the establishment of a robust delivery framework and supporting resources and training on a program/service basis. 
•    Monitor and track outcomes of mental health initiatives across claims, customer and employee outcomes, reporting on outcomes on P&L, contract measures and support the preparation and delivery of updates to Regulators.
•    Develop and facilitate training on best practice mental health topics for both internal and external stakeholders, contribute as a facilitator to the Personal Injury client training calendar and represent Personal Injury at conferences, forums and events. 
•    Collaborate with client and market facing teams, ensuring strategic and best in class use of mental health related risk prevention initiatives with customers and partners that are delivering benefit on investment and engage with providers, customers and brokers to ensure Allianz has a suite of best practice initiatives and interventions.
•    Translate Allianz mental health initiatives to demonstrate value for customers and partners and advance marketing and tender collateral to best articulate the messaging. Participate in tenders, retention and new business activity as required.


About you
•    Tertiary qualifications in relevant discipline; psychology or mental health related fields highly valued.
•    Experience in a consultancy, provider management, project management or specialist role in the personal injury and/or work health safety environment.
•    Demonstrated ability in the end-to-end management of projects/programs and experience utilising strategic direction and objectives to inform and guide specific works and initiatives.
•    Expertise in developing and facilitating internal and external training and presenting at an industry level.
•    Adept at proactively building and maintaining professional relationships and networks to enhance industry positioning, exchange knowledge and manage a variety of stakeholders across projects and programs.
•    Demonstrated ability to coach and engage people.


What's on offer

•    Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
•    A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
•    An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
•    Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
•    Insurance products - Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
•    Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
•    The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz 
At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.


Adjustments and support 
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.

Join us. Let’s care for tomorrow. 

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