Claims Examiner - Third Party Bodily Injury Claims

JOB SUMMARY

To vet through, assess third party bodily injury claims and to make the necessary offers/mandates for such claims.

RESPONSIBILITIES

• Process and recommend settlement of TPBI claims
• To assist in the “bulk settlement” project to reduce the number of direct settlement claims.
• To assist in the cost saving exercise of the said project.
• To approve claims upon proper verification of the documents and facts of the claim.
• Assess, process and settle claims in accordance to company's, PIAM’s and BNM’s policies and guidelines
• Ensure prompt, fair and reasonable claims
• To ensure that the third party service providers are appointed when necessary and that the said appointments are in accordance to company’s guidelines.
• To vet through the incoming mails and to distribute them accordingly.
• Managing interactions with intermediaries and clients. Advise Policyholders, Claimants and Intermediaries on claims related matters
• Attend to customers’ compliance in a timely and professional manner in particular to respond to FMB within prescribed timeframe
• Review claims files regularly.
• Review and improve claims processes

KEY REQUIREMENTS/SKILLS/EXPERIENCE

• Bachelor's Degree in Law/Insurance/Biomedicine
• At least 2 years working experience
• Knowledge in third party bodily injury claims will be an added advantage
• Fluent in English and Bahasa Malaysia
• Must be computer literate
• Have a strong sense of commitment, teamwork and good interpersonal skills.
• Must be able to work in a team and independently.

Let's care for tomorrow. For challenging business as usual.

Disclaimer: We appreciate your interest in joining our team. Due to the high volume of applications, we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

 59574 | Customer Services & Claims | Professional | [[custPositionClusterCSB]] | Allianz Malaysia | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.