Head of CoE (Center of Excellence)

Key responsibilities/What you do

The Head of CoE (Center of Excellence) is placed within our Operations Reporting division and is directly reporting to the Head of Central Reporting. The role is responsible for overseeing the development and delivery of accurate and timely reports within the scope of the Center of Excellence, to both internal and external stakeholders. It covers all Line of Business (LoBs) within the reporting scope.  

The role requires strong leadership and a deep understanding of data analysis, report visualization and communication skills to convey complex information effectively.  

In addition, this role involves staying updated on reporting technologies and best practices to drive continuous improvement and automation of reporting. Ultimately, the Head of CoE plays a critical role in providing actionable insights to support informed decision-making across the organization. 

Primary objectives include the animation of the team to define, collect and monitor operational and transformational KPIs of the Operational department of Allianz Partners as well as delivering KPI reports to ensure sound decision making. In addition, this role includes continuous analyses with LoBs to interpret KPI trends and identify improvement areas. 

• Team Leadership: Build and lead a high-performing team of operations professionals and foster a culture of innovation and excellence that improves AES (Allianz Engagement Survey) scores. Be an ambassador of Allianz Partners and role model our values while creating a high-performance culture and teams. 

• Report Development: Lead the design and creation of comprehensive reports to ensure that key performance indicators are properly measured and communicated crossed Allianz Partners 

• Visualization: Coordinate data visualization implementations within the different visualization tools to present information in a clear and accessible manner to all relevant stakeholders. 

• Training and Development: Provide training and support to the Reporting teams to enhance their reporting skills and capabilities. 

• Quality Assurance: Implement and maintain quality control measures to ensure the integrity of the reported data. Coordinating with the respective stakeholders the corrective actions to improve data quality when there are corresponding findings. 

• Data Security: Implement measures to ensure the security and confidentiality of sensitive data in reporting processes. 

• Collaboration: Collaborate closely with internal stakeholders to understand reporting requirements and align reports with organizational goals of Allianz Partners. 

• Data Analysis: Oversee data analysis initiatives and processes to ensure accuracy, relevance and reliability of the reported information as well as ensuring that key findings and points of attention are taken into consideration by stakeholders for further analysis. 

• Communication: Effectively communicate complex data insights to all relevant stakeholders to facilitate informed decision-making. 

• Technology Integration: Stay up to date to the newest reporting tools and technologies and in consequence integrate innovations to improve reporting capabilities. Constantly update the reporting needs according to the digital transformation being roll out and implemented in Allianz Partners. 

• Compliance: Ensure reporting practices adhere to industry regulations and organizational standards of Allianz Partners. 

• Continuous Improvement: Identify opportunities to enhance reporting processes and hence foster efficiency and effectiveness. Identify potential improvements thanks to insights coming from the indicators tracked in the different reports. 

Key requirements/What you bring:

• At least 5+ years’ experience in data-driven working environment which includes any of the following activities: KPI monitoring & performance tracking, reporting, audit, data visualization, creation of dashboards, data collection, data quality, data architecture and/or process mining. 

• Experience leading a team acting as a role model for the team members to deliver the expected outcome. 

• Strong synthesizing skills being able to properly identify key messages to communicate. 

• Strong communication skills being able to easily interact in an international environment. 

• Experience working in cross-functional and/or international projects. 

• Excellent presentation skills (power point). 

• Understanding data system integrations and high-level architecture. 

• Strong analytical and synthesizing skills. 

• You feel naturally attracted to numbers and believe that data is a key asset of an organization. 

• Fluent in English, other languages are a plus. 

Key benefits/What we offer

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring  that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

45323 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.