Claims Settlement Associate
Gurgaon, IN
POSITION SUMMARY
As an Associate for the Insurance Claim Settlement process, you will play a crucial role in efficiently and effectively reviewing claims, ensuring all required documentation is in place, and facilitating the seamless settlement of claims. Serving as a key point of contact for associates, you will utilize your expertise to address queries, interpret policies, and communicate benefit coverage details. Additionally, you will be responsible for coordinating with the onshore team and clients to expedite the closure of claims.
KEY RESPONSIBILITIES
• Review and process insurance claims efficiently, ensuring accuracy and compliance with established policies.
• Interpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim status.
• Request missing documents or information from the customer using email.
• Achieve daily targets of claim productivity, settlement, and Quality.
• Perform necessarily follow up with policy holder and other stakeholders.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• Excellent communication required.
• Ability to pay close attention to detail and multi-task.
• Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone/email with clients and colleagues.
• Good knowledge of Insurance Claim domain
What we offer
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance.
POSITION SUMMARY
As an Associate for the Insurance Claim Settlement process, you will play a crucial role in efficiently and effectively reviewing claims, ensuring all required documentation is in place, and facilitating the seamless settlement of claims. Serving as a key point of contact for associates, you will utilize your expertise to address queries, interpret policies, and communicate benefit coverage details. Additionally, you will be responsible for coordinating with the onshore team and clients to expedite the closure of claims.
KEY RESPONSIBILITIES
• Review and process insurance claims efficiently, ensuring accuracy and compliance with established policies.
• Interpret policies, and fully explain benefit coverage to customers regarding policies, benefits, and claim status.
• Request missing documents or information from the customer using email.
• Achieve daily targets of claim productivity, settlement, and Quality.
• Perform necessarily follow up with policy holder and other stakeholders.
QUALIFICATIONS AND EDUCATION REQUIREMENTS
• Excellent communication required.
• Ability to pay close attention to detail and multi-task.
• Superb verbal communication skills, specifically the ability to communicate professionally and articulately via phone/email with clients and colleagues.
• Good knowledge of Insurance Claim domain
What we offer
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.
We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of course and target development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build work well programs to providing you with peace of mind and give the flexibility in planning and arranging for better work life balance.
