Case Manager

Case Manager | Personal Injury I Geelong, VIC

• Full Time Ongoing Opportunity
• Work from Home - Hybrid and Flexible working arrangements available
• Be a part of our national team of Personal Injury experts
• Take the next step in your career with the support to succeed

What if you were empowered to make a positive impact?

We are currently seeking a Case Manager to become a valued member and key contributor to the success of our Workers Compensation team in Geelong. The successful candidate will be responsible for the management of claims portfolios and will apply a recovery and return to work focus to achieve outcomes, whilst maintaining customer service standards and meeting compliance requirements.

As a Case Manager you will be ‎‎responsible for:

• Managing a portfolio of Workers Compensation claims
• Strategising and implementing appropriate and achievable recovery and return to work goals
• Maintaining high customer service standards and building effective working relationships with a variety of key stakeholders; including injured workers, employers, and medical professionals to drive successful outcomes
• Determining strategies to progress claims toward appropriate goals

About you:‎

• Strong written and verbal communication skills
• Superior customer service focus
• The ability to read and interpret information, including legislation
• Effective relationship building and problem solving skills
• An ability to prioritise workload to ensure required outcomes are achieved

What's on offer:

• Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
• A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
• An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
• Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
• Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

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