We are Allianz Partners. The leader in assistance and insurance solutions in the areas of international health, assistance, automotive and travel insurance. Allianz Partners is a global family of over 19,000 employees across 78 countries. This role is in the International Health part of the business, which has a number of well-known customer facing brands such as Allianz Care, NEXtCARE and Medi24.

The International Health line of business provides international health, life and disability insurance and services, reinsurance and administration services to a wide range of customers. These include multinational companies, intergovernmental organisations (IGOs), non-governmental organisations (NGOs), private individuals, families and students. Our mission is to ensure that customers have access to quality healthcare through our support, care and commitment to go the extra mile. We are a truly global health partner for our customers, ensuring fast and simple access to the best advice, treatment and value for our customers.
 

What you do

• Scanning & Monitoring of Queues
• Claims Assigning
• Daily reporting
• Language requirements
• It should mention Maritime business medical case management from 1st notification to case closure
• Ad Hoc projects
• Gop Fast Track processing
• Entry of treatment guarantees into the system
• Checking policies for coverage and completing treatment guarantees up to authorization stage 
• Following up on outstanding cases by e-mail and telephone
• Reviewing the work queues and preparing for distribution and system management
• Other responsibilities as required and directed by the manager
• Assist in the processing of treatment guarantees
• Assist Manager in creation of policies for the department
• Record minutes of team meetings
• Responsibility for Health, Safety and Welfare within team (please refer to the Company’s Safety Statement for full list of responsibilities).

What you bring

• Experience in the health insurance industry
• Willingness to develop Medical knowledge
• Previous experience in a customer focused role , in a an administrative capacity 
• Strong Knowledge of Microsoft Office (Excel, Word)
• Completion or progression towards the Diploma in Private Medical Insurance.
• Customer focused
• Strong communication (verbal & written)
• Ability to work effectively within a team environment 
• Honesty and Integrity 
• Ability to work under pressure
• Negotiation skills
• Ability to work on own initiative
• Highly motivated and proactive

What we offer

• A competitive Salary and bonus scheme
• Career progression opportunities and training
• Excellent benefits such as pension, health insurance for employee, his/her spouse and children under 18, and discounts on car and house insurance
• Shift allowance in addition to your basic salary
• Free onsite parking
• Active Sports & Club society
• Transport Subsidy
• Support for professional studies
• Relocation Assistance

As an equal opportunity employer, Allianz Partners recognizes that our strength lies in our people and we are committed to diversity and inclusivity. So if you would like to be part of a global company that offers international career opportunities, kick-start your career and dare to join us!
For more information, please visit: www.allianzcare.com

39364 | Operations | Entry Level | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.