Policy Management Administrator

Key responsibilities/What you do:

• To print and pack policy documentation requests for the Policy Management Teams, accurately, as per tailored requirements and within specified timeframes.
• To ensure 100% accuracy and quality on all packing and highlight any errors to the Senior team members.
• To ensure quality checks are carried out as required. 
• To sort and prepare DHL express and global mail shipments according to SLA, destination and weekly shipment as per agreed requirements.
• To prioritise your workload in line with team targets.
• To ensure accuracy in all written correspondence to clients and brokers. 
• To provide excellent customer service to our clients and brokers, solving problems promptly and in a professional manner, preventing unnecessary delays. 
• Follow department and company procedures in relation to anti-corruption and fraud, complaints handling and Data Protection.
• Process requests received from management and other departments where necessary and assist with project work when needed.
• Flexibility to upskill when required to support the Policy Management department

Key requirements/What you bring:

• Experience working in a pressurized environment with tight deadlines 
• Experience in a customer and quality focused environment
• Knowledge of Microsoft Office (Word & Excel)
• Experience in working within a team
   

Key benefits/What we offer:

Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring  that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Let's care for tomorrow.