Internal Communications and Operations Specialist

Allianz Services is part of Allianz Group, one of the world's leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.

Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.  

At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

Job role

We are looking for an enthusiastic and experienced Internal Communications and Operations Specialist with strong strategic focus, exceptional organizational skills, and an analytical approach to join our dynamic team.

As an experienced member of our Communications and Reputation Team, you will play an important role in shaping and executing our community engagement strategy, fostering meaningful connections, and driving brand advocacy. As part of the role, you will be in touch with the head of the Communication and Reputation Team, assisting with the implementation of the strategy and framework of the team. 

The ideal candidate is a passionate, enthusiastic, and committed professional with a proven Community and Project Management track record, possesses excellent communication skills, and thrives in a structured and collaborative environment. If you are ready to take on a rewarding challenge and make a significant impact, we invite you to bring your expertise to the team and help continue building and nurturing a vibrant and engaged community.
    

What you will do

 Operations: 

• Supports the planning process, provides an overview of personnel changes, supports operations requests and projects and monitors implementation
• Adjusts and updates the communication plan regularly
• Contributes to change management strategies
• Ensures the team runs smoothly in the areas of organization, people and structure and works with the Head of Communication on projects

 Prepares Strategic Presentations: 

• Crafts compelling presentations that effectively communicate strategic initiatives and business plans to stakeholders at all levels incl. C-Level presentations for the Head of Communications and Reputation

Communications: 

• Aligns on communication actions.  Coordinates with the Communications and Reputation team to ensure consistent messaging and timing of corporate communications and to present and maintain a positive image internally.
• Helps promote the communication strategy and plan and implement internal communication strategies about content, tools, channels, timelines, etc. 
• Manages internal communication actions within the team, upon request.

Organizes Virtual Meetings: 

• Plans and executes virtual meetings  for core leadership team of Communications and Reputation Team, in terms of content: agenda preparation, call moderation, follow-up, post-event summary, materials, presentations, etc. 

Manages Internal Communities (for Communicators): 

• Oversees community management activities for the Communications and Reputation team to foster engagement and communication within the company. 
• Develops and distributes templates and materials on various communication channels. 
• Monitors and responds to community feedback, ensuring timely and appropriate follow-up. 
• Manages and constantly improves communications processes to ensure smooth running and more effective results. 
• Prepares agendas, takes minutes, and follows up on action items to ensure completion. 

Organizes Learning Programs (online):

• Cultivates a continuous learning mindset through all interactions with the community members. 
• Develops and manages virtual learning programs tailored for the Communications and Reputation team, enhancing their skills and knowledge in alignment with company goals. 
• Tracks and reports on the progress and effectiveness of learning programs.

Innovation: 

• Stays updated on industry trends, best practices, and new technologies used in communication to continuously enhance experiences offered through communication actions. 
• Innovation ideas and new formats for communication campaigns are expected. 

What you bring

• Bachelor’s degree in Communications, Journalism, Marketing, Business or related field 
  • Fluent English written and spoken; German language is a plus 
  •Strong Knowledge of Office 365 apps, with a plus for PowerPoint presentations skills design 
  • Knowledge of communication platforms and channels  
  • Relevant work experience in e.g., communications, social media, PR, administrative role etc.  
  • Over 5 years’ experience within an international company  

You have

• Enthusiasm and positivity
• Proven experience in a similar role, supporting C-level executives.
• Strong proficiency in office technology and software, including virtual meeting platforms.
• Experience with a wide range of digital communication tools and channels. 
• Ability

What we offer: