You'll be responsible for:

• Manage your own CTP claims portfolio from lodgement to finalisation
• Build effective working relationships with a variety of key stakeholders, including injured claimants and/or their lawyers, rehabilitation advisors and medical professionals, to drive successful rehabilitation and return to work outcomes
• Assess claims for reasonable and necessary treatment and rehabilitation requirements.
• Assess and manage injury needs of claimants, handling correspondence regarding CTP benefits, treatment and rehabilitation and interpret medical reports.
• Review treatment requests and organise investigations into claims with a focus on proactive claims management
• Make settlement offers, attend informal and settlement conferences to progress claims towards finalisation
• Attend conferences with counsel, expert witnesses, and lawyers

Important to your success:

• Proven para-legal personal injury experience (preferred)
• Insurance Claims experience, preferably within CTP / Personal Injury 
• Qualifications in Law, Insurance, Medical, Allied Health or related disciplines
• Demonstrated ability to interpret and apply legislation
• Exceptional written and verbal communication skills, in particular the ability to communicate technical legal terms/findings in ‘plain English’ to customers
• Having a genuine customer focused approach
• Negotiation and conflict resolution skills
• Ability to work in a high-pressure environment
• Skills to manage a target driven case load

What's on offer?

• An exciting opportunity to join a global iconic insurance organisation, which is transforming through an exciting time of change and growth
• On-going training and development opportunities
• Be a part of a successful team delivering customer satisfaction and service expectations

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.
Note: Diversity of minds is an integral part of Allianz’ company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to have motivation in gaining varied skills from different positions and to collect experiences from across Allianz Group.