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Specialist - AAGI A&H Customer Service - Call Center (Thai/ENG)

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Job Level:  Professional
Location: 

Bangkok, TH, 10330

Area of Expertise:  Customer Services & Claims
Unit:  Allianz Thailand
Employing Entity:  Allianz Ayudhya General Insurance Pcl.
Job Type:  Full-Time
Remote Job:  Hybrid working
Employment Type:  Permanent
ID:  49658
Position Cluster:  Non-Executive

Nice to know

Provide good customer service as the first line of contact with after sale service. Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.

 

Your Day at Allianz Ayudhya

  • Answer calls and respond to emails
  • Provide customers with product and service information
  • Handling customer enquiries and solving problems concerning company services and products
  • Update existing customer information
  • Process of claim services
  • Route calls to appropriate team
  • Follow up customer calls till completion and the members are always informed of the progress.

 

Must Have

  • Bachelor’s degree in any field
  • 2-5 years experiences in customer service or call center.
  • Good English communication skill
  • Problem Solving Skill

Nice to Have

  • Experience in medical service industry or health insurance business to be advantage.

Allianz Ayudhya

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