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ServiceNow Solution Architect (m/f/d)

Job Level:  Professional

Unterföhring (bei München), DE, 85774

Due Date:  02/28/2022
Area of Expertise:  IT & Tech Engineering
Unit:  Allianz Technology
Job Type:  Full-Time
Remote Job:  Remote working due to Covid 19
Employment Type:  Permanent
ID:  2071

Job Purpose/Role


Our Mission at Allianz Technology is Leading IT with you! Leading IT means shaping the IT agenda of Allianz, providing leading IT solutions and showing the confidence to lead... with you. Be the IT provider of the Allianz Group to run, optimize, transform and innovate infrastructure, applications and services together with OEs to co-create the best customer experience. We are seeking a Solution Architect specializing in Solution Design/ Development on the ServiceNow platform. The architect will work in a technical customer-facing position where you will consult with customers and prospects alike to discover and prescribe the benefits of our cloud based rapid application development platform. You will design the solution which fits in our complex Global implementation. In select cases you will identify the specific requirements needed to develop innovative application prototypes that will be featured in a lab environment.


Key Responsibilities


  • Define, implement and maintain the IT architecture target picture to accelerate Allianz' future strategy and opportunities
  • Operationalize the IT architecture
  • Analyze client requirements and product specifications in order to design in ServiceNow, estimate and propose a technical solution
  • Develop or coordinate the development of features according to best practices in ServiceNow
  • Working according our SDLC (Software Delivery Lifecycle) process to document and deliver the requirements
  • Develop a solution as per design in ServiceNow and raise technical risks
  • Maintain and document design, technical descriptions as per industry best practices
  • Be the subject matter expert at executive briefings, workshops, Architecture Board meetings and marketing events
  • Reuse and extend the current implementation and contribute with improvements
  • Deliver within estimated time, take responsibility for the task and its timeline
  • Maintain communication with client counterparts in a professional and goal-oriented manner


Key Requirements/Skills/Experience



  • Completed degree with a focus on information technology (Computer Science etc.) or similar qualification. Multiple years of experience in the IT industry with focus on software architecture, e.g. as a solution architect, enterprise architect or system engineer.
  • Understanding of an agile work environment and able to work inside Scrum-based (or similar) projects. Experience with application development lifecycle frameworks and tools. ServiceNow Service Portal micro-certifications is a plus. ITIL Foundations Certification is a plus.
  • Fluency in third party integrations using web services(SOAP and REST), JDBC, and file-based parsers. Experience with working or developing with JavaScript - HTML, Jelly Script, jQuery, Ajax, backbone.js, Node.js, Prototype and AngularJS. Very good skills in technical analysis and effort estimations.
  • Experience in Administration of a ServiceNow instance including the management of users, groups, roles, CMS/ Service Portal Development, ACLs, Business rules, Workflows/Flow Designer, UI actions, UI policies, Scoped Application Development and Catalog items, Orchestration and Discovery(MID Server)
  • ServiceNow Certified Application Developer and/or ServiceNow Certified Implementation Specialist certifications are a plus. Experience identifying and resolving potential trade-offs or conflicts among architectural options, and ability to align this with business outcomes or impacts.
  • Ability to work fully independent and solve complex problems or situations based on multiple sources of information
  • Role model character with talent to drive new ideas and take new perspectives to challenge existing solutions