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Account Manager Germany (m/f/d)

Job Level:  Professional

Unterföhring, DE, 85774

Due Date:  02/28/2022
Area of Expertise:  Finance & Accounting
Unit:  Allianz Technology
Job Type:  Full-Time
Remote Job:  Home office due to Covid-19
Employment Type:  Permanent
ID:  1637

Job Purpose/Role


Account Management Germany is in charge of the day-to-day relationship management with customer Allianz Germany, covering the majority of Allianz Technology products and services. Allianz Germany is the biggest customer of Technology with yearly revenue of around 500mn. Euro. With the Gearshift project, which will come into effect in Jan 2022, additional services will be transferred to Allianz Technology and hence the annual revenue will increase to almost 900mn. Euro.


Key Responsibilities


  • Support and prioritize the Allianz Technology service deployment agenda and handle the interface from customer requirements by operating entities to Allianz Technology projects or services including quotes and offers
  • Facilitate issue resolution in projects & services and coordinate internal resources
  • Manage, shape and maintain the relationship to customers (account) as central point of contact, including pre and post-sales support and be responsible for the demand management of AZ Technology products, services or project packages
  • Support the overall invoicing, cash and contractual topics, own the customers' profit and loss statement and drive the monitoring of quantitative and qualitative delivery targets in terms of progress, time and quality
  • Drive the translation of customer requirements into actions for the delivery of products and continuously align the financial account plan, also ensure revision and tracking of the account plan


Key Requirements/Skills/Experience


  • Higher education degree in business administration, economics, IT or comparable education
  • Professional customer relationship management and deep understanding of account management strategies combined with the ability to gain crucial customer insights
  • Knowledge of common process landscapes and standards as well as a solid understanding of our products and services
  • Applying moderation and presentation techniques to various levels
  • Relevant work experience in key account management, sales or other client-facing disciplines
  • Ability to carry out tasks independently in non-standardized (ever-changing) work situations
  • Competence to exchange complex information with diplomatic tact and to cooperate with a diverse internal and external audience