Key Responsibilities

Reports To:                       Head of Account Management

Key Responsibilities:

• Manage and maximize a portfolio of trade credit insurance policies
• Apply commercial underwriting standards to ensure profitability and quality of customer portfolio
• Negotiate the most suitable policy terms for all stakeholders while delivering a high standard of customer satisfaction
• Coordinate closely with different internal functions (i.e.: Claims, Policy Administration and Credit Risk)
• Maintain satisfactory relationship with all business partners and intermediaries
• Capable of setting up renewal strategies and deliver high retention ratio for the portfolio and meet company targets
• Conduct and execute ad hoc customer centricity projects
• Responsible for the cross-sell initiative and existing regional programs

Job Requirements

• Over 8 years of account management / customers service experience, preferably in insurance / financial sector
• Excellent interpersonal, verbal and written communication skills
• Organized, detail-oriented with the ability to multi-task, prioritize and respond quickly
• Fluent in spoken and written Chinese and English
• Former experience as a supervisor or head of department would be an advantage
• Good negotiation skills and a team player
• Social and managerial skills
• Bachelor degree or above

If you are interested in the position above and think you have the right profile, please follow the online application process. For more detailed information about the company and our career opportunities please go to our website: https://www.allianz-trade.com/en_global/careers.html

The personal data collected in this application will be used by us for recruitment purposes only. It is our policy to retain the personal data of unsuccessful applicants for future recruitment purposes for a period of 36 months. Under the Personal Data (Privacy) Ordinance, you have a right to request access to, and to request correction of, your personal data in relation to your application.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Let's care for tomorrow.