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Claims Services Associate Senior | Hybrid

Job Level:  Professional

Petaluma, CA, US, 94954

Due Date:  ASAP
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Reinsurance
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  8055

AZRA is a small, specialty niche reinsurer, domiciled in California and licensed as an admitted insurer in 36 states (including District of Columbia) and is a qualified, accredited or approved reinsurer in fifteen states. AZRA’s business focus is legacy reinsurance and run-off management of U.S. legacy insurance liabilities for Allianz Group affiliates and third parties including third party claims administration and reinsurance of asbestos & environmental, workers compensation, general liability and excess and construction defect liabilities as well as prospective reinsurance for strategic transactions. AZRA has approximately 150 employees located nationwide with the majority working on a remote basis. AZRA is rated “AA-“ by Standard & Poor’s. As of December 31, 2021 AZRA had total admitted assets of USD $2.4 billion and policyholders’ surplus of $295 million.


What you do:

Deliver effective and efficient claims handling support including but not limited to policy & coverage searches, bill processing, data entry and general administrative duties that support the Claims organization. Proactively liaise with other functions to deliver timely and accurate claims handling support. The Claims Services Senior Associate works with limited supervision, each team member is expected to work with considerable independence and demonstrate a significant level of technical expertise.


Responds to inquiries and requests, executes follow-up work with the claims staff and vendors or provides service by collecting information, completing forms, maintaining files/records, identifying inconsistent information, resolving discrepancies and/or processing documents.


Uses manuals and other sources, enters information into automated systems; audits, verifies questions and resolves erroneous data. This role may prepare period reports and/or other summaries of records.  Regular and reliable attendance is required.

As a member on a team of peers, the Senior Associate is expected to collaborate productively, willingly sharing best practices as well as work load or assignments with their peers to sustain a high performing team.


What you bring:


- 3+ years of relevant experience



- High School Diploma or equivalent


What we offer:

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.


Join us.  We care for tomorrow.



Nearest Major Market: Santa Rosa
Nearest Secondary Market: Petaluma