Share this Job

Claims Quality Assurance Analyst

Job Level:  Professional
Location: 

O'Fallon, MO, US, 63368

Due Date:  As soon as possible.
Area of Expertise:  Customer Services & Claims
Unit:  Allianz Global Corporate & Specialty
Job Type:  Full-Time
Remote Job:  Not applicable
Employment Type:  Permanent
ID:  9557

 

 

Role Purpose:

  • Top technical level individual specializing in Property (short tail) lines of business and supporting each of those claims segments by reviewing claim files, providing reports and working to improve overall claims department file quality. 
  • Serve as a Subject Matter expert for short tail lines including analyzing trends, identifying opportunity areas and developing action plans to address concerns.

 

Key Responsibilities:

 

Claims Strategy and Handling

  • Establishment and Maintenance of Claims Quality Assurance Review process for designated line of business within the Region.
  • Assist with the execution of local Claims strategy for designated line of business within the Region.
  • Collaborate with Claim management, claims legal and claims product teams to develop strategies and business plans to reduce claims costs/expenses.

Claim Targets

  • Assist with driving the achievement of financial targets (e.g. full combined ration) and contribute to annual target setting for Claims.
  • Responsible for providing Claims Quality Assurance Director with regular updates regarding Quality Assurance metrics and trends.
  • Seek guidance from Regional Head of Claims on issues that impact the Region and the Company.

Claims Approach and Compliance

  • Ensure claim handling consistency and discipline through management of the claims file review process in accordance with corporate and local claims guidelines.
  • Support Claims Leadership Team through regular reporting of quality assurance results and trends.
  • Regularly evaluate Quality Assurance Review program to ensure focus on strategic business objectives.

Claims Approach and Compliance

  • Ensure claim handling consistency and discipline through management of the claims file review process in accordance with corporate and local claims guidelines.
  • Support Claims Leadership Team through regular reporting of quality assurance results and trends.
  • Regularly evaluate Quality Assurance Review program to ensure focus on strategic business objectives.

 

Required Skills:

  • Bachelor’s Degree
  • 11+ years of short tail claim handling experience in Property lines of business
  • Solid Audit Experience
  • Advanced Analytical skills
  • Strong strategic planning and stakeholder management skills
  • Advance coaching skills

 

Compensation is commensurate with skills and experience and includes a comprehensive best in class benefits package.  Any salary or benefits information provided by third party resources such as external job posting websites etc., cannot be deemed reliable.

 

 

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.

 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

 

Allianz Global Corporate & Specialty (AGCS) is a leading global corporate insurance carrier and a key business unit of Allianz Group. We provide risk consultancy, Property-Casualty insurance solutions and alternative risk transfer for a wide spectrum of commercial, corporate and specialty risks across 10 dedicated lines of business.

Our customers are as diverse as business can be, ranging from Fortune Global 500 companies to small businesses, and private individuals. Among them are not only the world’s largest consumer brands, tech companies and the global aviation and shipping industry, but also wineries, satellite operators or Hollywood film productions. They all look to AGCS for smart answers to their largest and most complex risks in a dynamic, multinational business environment and trust us to deliver an outstanding claims experience.

 

Worldwide, AGCS operates with its own teams in 32 countries and through the Allianz Group network and partners in over 200 countries and territories, employing over 4,300 people. As one of the largest Property-Casualty units of Allianz Group, we are backed by strong and stable financial ratings. In 2019, AGCS generated a total of €9.1 billion gross premium globally.

 

For more information, visit www.agcs.allianz.com or follow us on Twitter @AGCS_Insurance and LinkedIn.

 

 


Nearest Major Market: St Louis