At Allianz Life, we are driven by our mission – we secure your future – and by our common goal of caring for tomorrow. We care for our employees by promoting an inclusive culture where everyone has the opportunity to grow and be rewarded for their success. We care for our customers by creating new products that help them protect their families and pursue their retirement goals. We care for our community by giving time, resources, and donations. And we care for the future by supporting sustainability, protecting the local environment, and promoting societal equity.

You will exhibit intermediate level of expertise in performing a specialized job, function or skill within an assigned area. You will assist with project and change projects by determining and implementing business rules, procedures, user acceptance test script writing and execution and business readiness (SOPs, training, communication). Be a process consultant to improve BAU process, customer or producer experience and offshore optimization opportunities. You will collaborate on opportunities to enhance service or processes (across departments), coordinate internal department and change plans including mentorship of team members. You will report to the Senior Operations Manager.

What you do:

• Participate in change projects representing the business processes, rules, controls, and reports for area of expertise
• Oversee the execution of business processes assuring accuracy of business rules, controls, Standard Operating Procedures, and reporting
• Resolve business issues relating to business rule execution and accountable for quality of business rules and controls
• Accountable for change acceptance through active participation in user acceptance test case development, product validation and business readiness
• Develop and recommend opportunities to improve process performance

What you bring:

• 2 or more years experience required: relevant technical or business experience
• Four year degree or equivalent work experience

What we offer:

At Allianz Life, we're proud to provide a benefits package that supports the True Balance of our employees and their families. We offer a choice of comprehensive medical and dental plan options, a generous time off plan and an outstanding 401(k) company match. Plus, our employees enjoy an award-winning campus with an array of discounted amenities, including an onsite health center, child development center, fitness facility, convenience store and two cafeterias. Our employees and leaders take an active role in shaping our culture through our Employee Resource Groups, whose activities and advocacy contribute to an environment that welcomes, includes and celebrates diversity. Our generous benefits, campus amenities and inclusive, engaged culture are among the many reasons we're routinely recognized as a top workplace employer.

45861 | Operations | Professional | Allianz US Life | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. We care for tomorrow.

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